How retailers are avoiding “Uberization”

In today's increasingly interconnected world, disruptive business models like those of AirBnB and Uber are thriving.

NRF 2014: The show floor, in tweets and vines

Attendees made good use of social media at this year's BIG Show.

IBM launches improved self-checkout system

November 13, 2011

IBM has launched a checkout solution allowing retailers to provide customers with third-party products and services at checkout.

NRF: Paying by phone made easy

January 16, 2011

New IBM technology allows consumers to pay for their in-store products using their smart phones. The company launched the self-checkout system last week at the…

NRF: IBM launches self-checkout system

IBM execs expect the company's new self-checkout system to change the way shoppers view self-checkout.

IBM completes acquisition of Sterling Commerce

August 26, 2010

IBM Corp. announced Friday that it has closed on its $1.4 billion purchase of Sterling Commerce, a software company. The Dublin, Ohio-based business expands…

IBM SurePOS 500 overview

IBM's SurePOS 500 helps retailers build a dynamic infrastructure that can improve customer service while reducing checkout time.

EZface gives customers 'virtual hair coloration'

June 27, 2010

EZface, a provider of virtual makeover technology, has introduced its EZface Virtual Hair Coloration in-store kiosk. According to the company, the application…

Style For Less selects Epicor Retail

October 11, 2009

Epicor Software Corp. today announced retailer Styles For Less has selected the Epicor Retail software suite to support chain expansion, streamline operations…

Webinar to show how self-service can benefit retailers in tough times

August 13, 2009

Retail Customer Experience will host a free webinar this Tuesday at 2:00 PM eastern time, titled "Implementing self service to gain a competitive advantage in…

New IBM SurePOS features GS1 DataBar support

June 18, 2009

ARMONK, N.Y. — IBM has announced a new, more powerful version of its flagship point-of-sale software designed to help supermarket, hypermarket and chain store…

Five underutilized features of the modern POS

by James Bickers — Editor, Networld Alliance

Today's point-of-sale systems are sophisticated business tools, but many retailers are still using them as glorified cash registers.

Basket-at-once scanning technology exists, but retailers aren't biting

by James Bickers — Editor, Networld Alliance

RFID-based scanners can massively speed up checkout and cut wait times, but supply chain challenges have prevented adoption.

IBM: Few retailers taking advantage of supply chain transparency

March 4, 2009

RFID Journal: Supply chain leaders at companies around the world share similar challenges: They want to improve supply chain visibility, manage risks, know and…

NRF exhibitors, part 3: Self-service, transactions

In this last of three special looks at NRF Big Show 2009 exhibitors, we focus on providers of self-service and transaction solutions.

IBM unveils its smallest, fastest, 'greenest' POS system

January 11, 2009

ARMONK, N.Y. — IBM announced the smallest, fastest, most energy-efficient point-of-sale system of its kind as part of a broader strategy to deliver…

IBM, Sky IT help apparel companies follow consumer buying trends

January 10, 2009

ARMONK, N.Y. — IBM and Sky IT Group are helping fashion and apparel suppliers, like New York-based Theory, to more intelligently take advantage of consumer…

NRF preps the Customer Experience Pavilion

by James Bickers — Editor, Networld Alliance

This year's Big Show to emphasize real-world tools for shaping the customer experience.

Retailers get hands-on with new tech

Attendance at KioskCom, The Digital Signage Show up from fall.

IBM publishes report on customer shopping preferences

October 9, 2008

WEST LAFAYETTE, Ind. — IBM announced the findings of a survey of nearly 4,300 U.S. and U.K. consumers that revealed insights into consumer behaviors…