Consumers still engaged, claims Census data

February 28, 2024

While retail sales chilled a bit in January, households continue to spend, according to U.S. Census Bureau, and that data reveals consumers are "still engaged."

The benefits of Hughes managed network services for retailers

Carl Udler of Hughes talks to Retail Customer Experience editor Judy Mottl about how Hughes helps retailers solve and prevent network connectivity problems…

Partner Tech USA CEO shares customer engagement philosophy

Sandra Hsia, CEO of Partner Tech USA, shares insight on the company’s customer engagement strategy, its holographic touch innovation and its AI-based powered…

Bluefin chief talks customer-centric strategy, retail product offerings

Frank Pisano, CEO at Bluefin, a longtime digital signage veteran, shares insight on his first year at the helm, Bluefin’s customer-built strategy and the…

Pivotree exec shares insights on frictionless commerce for retail

Pivotree’s Sean Daley talks to Retail Customer Experience editor Judy Mottl about their frictionless commerce solutions and how they allow retailers to deliver…

Star Micronics answers rising business demand for label printers

John Maieli of Star Micronics demonstrates key features of their newest label printing solutions for retail and hospitality.

Presented by Star Micronics America

Elo reveals three new products for retailers

Luke Wilwerding of Elo Touch Solutions shows off the company’s newest touchscreen and payment terminal solutions for retail.

Presented by Elo Touch Solutions, Inc.

How QSR’s benefit from Givex’s unified hospitality operating system

Givex’s Richard Bernans talks about their fully integrated and interoperable solutions for restaurants that include point-of-sale, self-ordering kiosks and…

Givex kiosk helps restaurants improve operational efficiency and customer experience

Richard Bernans, managing director at Givex, demonstrates the company’s enterprise kiosk solutions for restaurant operators.

Returns posing big challenge for retailers

January 30, 2024

More then half, 69%, of retailers and brands view product returns as a significant business challenge.

Signifi's Michael Harrison talks with Retail Customer Experience Editor, Judy Mottl

Michael Harrison, vice president of strategic accounts and a managing partner with Signifi Solutions, spoke with Judy Mottl, editor of Retail Customer…

Retail returns hits $743B in 2023

January 3, 2024

Total retail returns in 2023 hit $743 billion, according to a National Retail Federation and Appriss Retail report.

Holiday sales will hit NRF expectations

December 18, 2023

The U.S. Census Bureau's November results indicate that holiday retail sales predictions from the National Retail Federation will likely hit the mark.

Super Saturday will be a super shopping day

December 15, 2023

The last Saturday before Christmas, Dec. 23, will be a big day for shoppers, according to the National Retail Federation with an expected 142 million consumers…

Holiday retail sales kicked off strong in November

December 12, 2023

The first half of the holiday season brought a strong retail sales gain, according to the CNBC/NRF Retail Monitor report, released by National Retail…

Holiday weekend drew 200M shoppers

November 30, 2023

The holiday weekend, from Thanksgiving through Cyber Monday, drew a record-setting 200.4 million consumers – beating last year's record of 196.7 million…

Retail sales grew in September despite economic headwinds

October 26, 2023

Retail sales continued to grow in September despite consumers dealing with economic pressure, according to the National Retail Federation.

Economy more resilient than expected, says NRF

October 13, 2023

The U. S. economy is growing despite labor disputes, high interest rates and the challenges of inflation, according to the National Retail Federation.

Retail crime cost over $112B in 2022

October 4, 2023

Merchandise shrink due to retail crime racked up $112.1 billion in losses for retailers, according to the National Retail Federation.

NRF lauds Supreme Court decision to hear swipe fee case

October 4, 2023

The National Retail Federation welcomed the U.S. Supreme Court's recent decision to hear a lawsuit seeking to have the Federal Reserve lower its 12-year-old…