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Webinar: Leveraging Lean Store Operations to Improve the Customer Experience
Meeting Description: Learn how leading retailers are applying Lean Six Sigma to improve the customer experience.
watch nowWebinar: Behind the fall of a retail giant: Seven things every retailer can learn from the collapse of Circuit City
The recent collapse of once-great electronics retailer Circuit City sent shockwaves through retail but to many, it wasn't entirely a shock. Two former…
watch nowDesigning the Shopping Experience: Five crucial steps
Price matters; so do availability, signage and advertising. But the feature that contributes most to a successful sale is the consumer's shopping experience.
download nowRetail Theater
As we track the moves of successful retailers, a consistency emerges in categories of communication used which effectively assists the customer in finding…
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