Trader Joe's News & Media

Trader Joe's, Publix take first place in customer satisfaction ranking

June 6, 2025

Trader Joe's and Publix tied for first place in the American Customer Satisfaction Index of most popular U.S. supermarket chains.

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Trader Joe’s not adopting self-checkout any time soon

August 21, 2023

Supermarket Trader Joe's has no plans, if ever, to deploy self-checkout kiosks to its stores.

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Kagan: Old checkout lanes will choke retail stores

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan has a big list of big questions for today's retailer -- from realizing the need to change to creating both a defensive and offensive strategy.

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Kagan: Poor checkout experience hurts retail brand

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan offers up his view on retail winners and losers and what the changing customer expectations are starting to demand from retail stores.

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Pistachio recall includes Trader Joe's brand

March 10, 2016

Trader Joe's is one of three brands that sold pistachios linked to a Salmonella strain that hit 11 consumers across nine states between December and February.

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