Contributors
Jesus Ramirez
Jesus is a mission-driven leader, an innovator, and a humble, life-long learner. In his career, he has helped build and lead several technology-driven products, teams, and companies. Today, he is the VP of Strategy & Innovation at Tallwave where he is focused on helping companies create exceptional customer experiences.Mayank Ranjan
Mayank Ranjan is the US Midwest regional head responsible for consumer packaged goods and retail at Infosys. He has been in the industry for over 30 years, of which 26 years have been with Infosys. He is a founding member of the Infosys CPG and Retail business and has been part of the entire software value chain. Mayank leads our relationship with key global CPG and retail clients, supporting them in their transformation journeys. Mayank has partnered closely with CPG and Retail clients in their digital commerce and digital marketing initiatives.
Ken Rapp
Ken Rapp is the CEO of Blustream, the leader in after-sale product ownership experiences. He is a dynamic entrepreneur and commercialization leader. He’s founded businesses, created markets, and provided significant returns to shareholders. Ken is passionate about marrying unmet needs with practical solutions and he specializes in enterprise value creation through commercialization.
Raghu Ravinutala
Raghu Ravinutala is the CEO and Co-Founder of Yellow.ai, global leader in AI-powered customer service automation, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. Since its inception, Raghu and his team have successfully expanded Yellow.ai’s presence across the U.S., Southeast Asia, Europe, the Middle East, Japan, Australia and Latin America with 1000+ customers in 85+ countries.
Alex Rawal
Alex Rawal is the Head of Growth Marketing at SumUp, where he leverages a decade of experience in digital media strategy, product launches, and data-driven marketing to drive business growth. An accomplished leader in the CPG and fintech sectors, he previously led a full revamp of SumUp's performance media channels, significantly reducing customer acquisition costs. Rawal is also a proven entrepreneur, having founded and successfully sold Method Roasters, a small-batch coffee company that supplied over 40 businesses.
Lilah Raynor
As founder and CEO of Logica Research, Lilah is driven to help organizations use insights to fuel brand growth and improve people's lives. Logica Research excels in creating customized research solutions that spark brand engagement, launch products and services, and establish thought leadership programs and media coverage. Logica's client list includes Fortune 500 companies, and some of the largest financial, fintech and technology innovators in the world.
Craig Reed
SVP, Global Trade Avalara
Sebastian Reeve
Seb Reeve is a customer experience industry leader who is always seeking to provide thought-leadership, lateral-thinking and decision-support for Fortune 1000 Enterprises who are both his customers and partners. Reeves has more than fifteen years of experience in deploying technologies to improve the user experience. He is currently one of the top managers in charge of the design, strategy and value proposition of Nuance’s Intelligent Engagement business which promotes the best practices in AI and Machine Learning to the world of Customer Experience.Jon Reily
I am a Top 100 Retail Influencer, an eCommerce expert, and a UX/CX evangelist with more than two decades in the space. I jokingly say that I "help companies sell things online, and keep Amazon from killing them." I am a global speaker, an internationally published thought leader, and a world-wide TV/Radio commentator. I love to talk about what the future will bring in terms of business, technology, aviation, the way we will live in the years to come; and what we can do to prepare and profit from that now.
Gediminas Rickevičius
For over 13 years, Gediminas Rickevicius has been a force of growth for leading information technology, advertising and logistics companies around the globe. He has been changing the traditional approach to business development by integrating big data into strategic decision-making. As a Vice President of Global Partnerships at Oxylabs, Gediminas continues his mission to empower businesses with state-of-art public web data gathering solutions.
Dietmar Rietsch
Dietmar Rietsch is CEO of Pimcore, board member of the elements group and partner of valantic. A serial entrepreneur with a strong sense for innovation, technology and digital transformation. A highly passionate and enthusiastic guy that drives change. Think different.
Christina Riley
Christina runs a boutique display agency, specializing in small run productions as well as the marketing for Benchmarc Display, Inc., a full-service point of purchase display house.
Alan Ring
As CEO of HALOS, Alan is focused on positioning the company as an industry leader, guided by a commitment to operational excellence and market disruption. Drawn to HALOS by its bold mission to deliver innovative, impactful solutions, Alan continues to drive its success in redefining the body-worn camera market.
Julien Rio
Julien Rio has more than 10 years' international experience in Marketing and Customer Care positions across multiple industries. As Director of Marketing of RingCentral Engage Digital, Julien strives for improving customer care worldwide and closing the gap between what companies have to offer and what customers expect.
Mike Rittler
Michael Rittler is the Interim Head of U.S. Partnerships and Shared Services, where he is responsible for leading TD Retail Card Services and the Nordstrom/Target card portfolios. Prior to this, Mike was Head of Product Development and Merchant Relations for the Retail Card Services division of TD Bank, N.A., managing a diverse portfolio of private label credit card programs in the United States and Canada, including Raymour & Flanigan, Samsung, ICON Fitness, Tourneau, and The Yard Card program.
James Robins
James Robins is a seasoned Chief Marketing Officer with over 20 years of experience driving high-growth strategies in both B2B and B2C markets. James is currently CMO at Yodeck, the Intelligent Digital Signage Platform™, where he leads marketing strategy and execution. Yodeck helps retail organizations boost sales and customer engagement by offering easy-to-use digital signage solutions that attract foot traffic and drive impulse purchases.
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