Contributors
Carmen Carey
Carmen has spent her professional career in the B2B enterprise software market and over the past 25 years, has help to lead fast-growing SaaS businesses that need transformation to realise scale and value. As Sorted CEO, Carmen fuels the companies strategy, drives business transformation, backs our vision, and supports the leadership team to deliver our growth plans.
Bennett Carroccio
Bennett Carroccio leads GTM for Rokt's distributed commerce solutions, including Rokt Catalog and third-party product placements through Rokt Aftersell. These solutions help brands and retailers unlock new sales and marketing channels, enabling partnerships across marketplaces, Transaction Moment experiences, and brand-to-brand distribution. Together, they power access to over 7.5 billion annual transactions through partners like Nordstrom, Macy’s, and Best Buy.
Charlie Casey
Charlie Casey is CEO and Co-Founder of LoyaltyLion, a data-driven loyalty and engagement platform that powers ecommerce growth. Proven to increase retention and spend, LoyaltyLion is trusted by thousands of fast-growth ecommerce merchants worldwide. Prior to founding LoyaltyLion, Charlie joined the Foreign and Commonwealth Office as an Economics Advisor before becoming a consultant at Deloitte.
Audwin Cash
Audwin works in partnership with executive teams and large companies to transform retail facilities with smart lighting to IoT technologies. Cash has spent over 15+ years in the building market, transforming spaces to further the success of his clients, people and solutions.
Roy Castleman
An experienced consultant in disaster recovery, he has accreditations with companies such as Microsoft, HP, and Cisco.
Adam Castleton
With 15 years of experience working in technology, Adam is our strategic and savvy CEO. It’s his job to lead Startle, ensuring that we have a positive impact on both our customers and our team, by delivering innovation and growth in a positive culture. When he’s not at work, he tries hard to switch off by spending time outside with his wife and kids - his self proclaimed ‘happy place’ is having a wander in the forest on a sunny day.
Adonis Celestine
Adonis Celestine is an automation expert, QA thought leader, published author and regular speaker at leading software testing conferences. He leads the test automation practice for Applause, and has nearly two decades of software testing experience. Quality Engineering is a passion for Adonis, and he believes that true quality is a collective perspective of customer experiences. Also, he believes that the natural evolution of QA is shaped by data and machine intelligence.
Bryan Chan
Bryan is the senior director of research development at E Ink. Bryan leads a group whose mission is to develop concepts and bring them to the market around E Ink technology, including retail. His deep understanding of various industries, individual customers' needs, technology trends, and complex value chains has allowed Bryan to bring cutting-edge products into varied industries such as consumer electronics, industrial, automotive, agriculture, banking, transportation, and retail.
Parrish Chapman
Parrish is the Senior Director, Enterprise Retail Sales Key Accounts, at Samsung Electronics America. He has expertise in executive management focused on digital transformation within the automotive, quick service and retail industries. Parrish is committed to human-centered design, allowing the end client to observe business improvements spanning people, process and technology.
Paul Chapuis
Paul Chapuis is founder and CEO of OnQ, a leading retail display manufacturer that designs and builds retail merchandising solutions for the world's leading brands and retailers. His forward-thinking approach to retail has helped countless companies improve the way their complex products are presented and sold at stores worldwide.
Barbra Chase
Prior to joining SymphonyAI, Barbra was a sales executive at Focal Systems and Brain Corporation. As a veteran retail revenue leader she held roles at Bossa Nova Robotics, Diebold Nixdorf and Oracle.
Maria Chatzidakis
Maria Chatzidakis is an Associate Consultant with a demonstrated understanding of marketing, supply chain, and operations technology. She is a Certified Prosci Change Management Practitioner and demonstrates a passion for optimizing workflows and solving complex business challenges for clients.
Cindy Chen
Cindy Chen is the Co-founder of FancyTech, where she leads global brand partnerships. A seasoned professional in the e-commerce and fashion industries, Cindy honed her operational and technology industry experiences at Alibaba and Moda Operandi. At Alibaba, she led major promotional campaigns such as Singles' Day, blending technology with traditional marketing to drive sales. At Moda Operandi, she ensured a seamless user experience through creating email campaign strategies and site content management.
Fang Cheng
Fang Cheng is the founder and CEO of Linc, a premier CX Automation solution built for modern enterprise retailers and disruptor brands, to rapidly solve complex, high fidelity, eCommerce use cases through built-in Digital Workers, offloading 85%+ of the Customer Experience across all conversational channels.
Jessica Chiu
Jessica is VP of Strategic Partnerships for the Americas at Airwallex, a global payments and financial platform enabling businesses of all sizes to scale and operate efficiently across borders. Prior to Airwallex, Jessica led strategic growth and product partnerships at Pinterest and Spotify. She also held business and finance-focused roles at Netflix and LinkedIn, and has additional experience in technology investment banking.
Victor Cho
I am a CEO/Advisor/Board member who has a deep passion for building online customers experiences that truly delight (Net Promoter 80+) and define markets. I do that through a leadership ethos grounded in transparency, empathy, diversity, and integrity. The building blocks that I deploy most from my toolkit (other than customer-centricity) are: use of analytics/data, leveraging networked business model dynamics, and creating organizations with recursive leadership engines.
Ten Chu
Ten started his career at the Chicago Tribune Company, as part of the team developing and supporting the very first version of the chicagotribune.com. Since then, his career has spanned across various industries, from media, to location based services, education technology, and high-frequency trading.
Liz Cichowski
Liz is a learning & development professional with over 20 years of experience, specializing in the retail industry. Her company, Learning Means Business, Inc., helps retailers optimize revenue, profit and market share through exceptional customer experiences, efficient store operations, goal setting, and more.
Benedict Clark
Benedict Clark is a writer and psychologist with over ten years marketing experience in a range of different roles. He believes avidly in the power of words to connect people and ideas.Subscribe
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