Joanna is the Head of Consumer Research & Marketing at PissedConsumer.com, a consumer review website. In her role, she analyzes consumer experiences to gain a deeper understanding of consumer behavior. Using these insights, she provides consumers with practical tips on how to avoid common issues with companies and make informed purchasing decisions. Additionally, she shares marketing advice with businesses to help them improve their strategies and strengthen their brand image.
Brian Cluster is Stibo Systems' Industry Strategy Director, specializing in the Consumer Packaged Goods and Retail industries. He has a strong 20-year track record of collaborating on strategy, building and delivering analytics, and business & digital transformation. At Stibo Systems, Brian is putting his varied industry expertise to good use, providing direction, strategy and relevant insights for our field teams and ·helping driving customer value for master data management solutions.
Ken Colbert is the founder and general manager of Dive Shop 360. For the past 10 years he has overseen all aspects of the business from customer experience and support to product development. He brings over 20 years of business operations experience to Dive Shop 360 prior to his current role. Colbert is passionate about helping dive shop retailers streamline their operations with Dive Shop 360’s all-in-one, cloud-based POS platform.
By helping customers have a positive e-commerce experience, Angelo and his team work behind the scenes to make complex technology easy for any brand to adopt with the goal of increasing engagement and driving sales.
A customer focussed digital practitioner, with over 25 years’ experience, creating solutions and experiences for global brands across all segments incl finance, entertainment, retail, luxury, telco, automotive, health care, FMCG, luxury and dining (B2C / B2B / B2E). I’ve been incredibly lucky to have worked for a wide range of award winning digital, integrated and above the line agencies and consultancies. I am co-chair of BIMA’s Strategy Peer Network, a judge for their 2023 awards and was inducted into the BIMA100 class of 2023 in recognition of my work in the industry.
Giles Corbett is the co-founder and CEO of Cloudshelf, the AI-powered digital experience layer for physical retail. A serial entrepreneur with multiple ventures, he founded Cloudshelf in 2021 to tackle the $500 billion problem of in-store shopper walkouts. The platform now serves 100+ retailers across the UK, Europe, and the Middle East. He is based in London.
He has the privilege to support a team of driven individuals throughout their North, Central and South American offices who are helping organizations to reinvent strategies to become more cost-effective while enhancing the customer experience.
Chris is a seasoned executive with over 20 years of experience driving growth, loyalty, and consumer engagement for some of the world’s most recognized brands. With a career built on senior leadership roles in sales and client services, Chris has become a trusted advisor in the loyalty and promotions space—especially within the Consumer Packaged Goods (CPG), Alcohol-Beverage, Quick Service Restaurant (QSR), Telecom, and Financial Services industries.
Gerardo Dada is the Field Chief Technology Officer (CTO) at Catchpoint. He is an experienced technologist with over 20 years of experience in digital strategies and web technologies and has been at the center of the Web, Mobile, Social, and Cloud revolutions. He has led marketing positions at SolarWinds, Microsoft, Rackspace, Datacore, and Bazaarvoice.