Blair Strachan
Blair Strachan
Blair Strachan, Business Development Manager at Kura has 14 years of industry experience. Kura is a contact centre company based in Glasgow, Scotland. They provide outsourced contact centre services and software, including customer service, retention, win-back, up-sell, cross-sell, web chat, complaints handling, appointment setting, general customer management and software development.
Recent Contributions
Examining ChatGPT benefits, risks when it comes to customer service
by Blair Strachan — Business Development Manager, Kura
The ability to personalize customer responses, to allow more productivity elsewhere in the workforce and to respond 24/7 are all benefits of using ChatGPT in…
read nowSee More From Blair
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