News & Media From Bobby Marhamat
Why your brand is your in-store experience
by Bobby Marhamat — CEO, Raydiant
Creating a brand that customers recognize and trust is key for retailers.
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The value of click and collect experiences
by Bobby Marhamat — CEO, Raydiant
Part of a great in-store experience is click and collect which has gained in popularity as an easy, low-interaction way for customers to purchase items online…
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5 things to remember when delivering great experiences
by Bobby Marhamat — CEO, Raydiant
Here are five elements that create a great retail customer experience.
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11 brands winning with memorable in-store experiences
by Bobby Marhamat — CEO, Raydiant
Want to create memorable in-store experiences? Look to these 11 brands for inspiration.
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The retail CX future Is all about in-location experiences
by Bobby Marhamat — CEO, Raydiant
The retail future remains about experiences, including those that take place in stores. With clear objectives, and a will to serve your customers, the future…
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Shoppers decide what makes a great in-store experience and here's what they want
by Bobby Marhamat — CEO, Raydiant
What, exactly, do today’s shoppers want from an in-store experience? The answer is clearer than you might think.
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5 technologies that will define brick and mortar in 2022
by Bobby Marhamat — CEO, Raydiant
Five technologies are primed to enhance brick and mortar experiences in 2022. Can you guess what they are?
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How to deliver a personalized in-store customer experience without compromising trust
by Bobby Marhamat — CEO, Raydiant
Learn why retailers and customers alike are better served by bringing data out of the darkness and into the light.
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The state of self-service checkout: 6 key takeaways
by Bobby Marhamat — CEO, Raydiant
2022 may be a watershed moment for self-checkout technology and adoption. Find out why.
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Convenience, personalization, and digitization continue to define the in-store retail experience
by Bobby Marhamat — CEO, Raydiant
Bobby Marmahat, Raydiant CEO, explains that as the lines between e-commerce and in-store retail continue to shrink ever-thinner brick-and-mortar must retain…
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Why the in-location experience matters more than ever
by Bobby Marhamat — CEO, Raydiant
Bobby , CEO of Raydiant, shares insight on why retailers need to remain inspired when it comes to the in-store experience.
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How to measure ROI of in-location experiences
by Bobby Marhamat — CEO, Raydiant
Raydiant CEO Bobby Marhamat maps out a strategy for determining return on investment for something that seems so intangible: the customer experience.
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5 ways BOPIS improves the in-location customer experience
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, offers best practices for crafting a successful BOPIS strategy.
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7 ways self-service checkouts create a better in-location customer experience
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, offers up seven benefits of self-service checkout kiosks that underscore why retailers would benefit from investment in…
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How retailers can use digital signage to improve the in-location experience
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, explains why retailers must be planning now for how to attract and retain customers as stores reopen and why digital signage…
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What consumers say makes for a great in-location experience in 2021
by Bobby Marhamat — CEO, Raydiant
Raydiant CEO Bobby Marhamat offers up five pillars of a positive in-location experience and explains why it's all about understanding the consumer's priorities.
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The direct impact in-location experiences have on a brand's objectives
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, explains why retailers should invest substantially in improving the in-location customer experience, particularly during…
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3 aspects of post-COVID consumers retailers must understand
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, writes that most of the changes rising in consumer behavior began long before the pandemic, but recent events have accelerated…
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5 trends shaping the future of in-store retail experiences
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, writes that if retailers give customers what they want they can ensure retail success this decade by taking advantage of the…
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