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Chris Tranquill

Chris Tranquill

Chris Tranquill is CEO of Khoros. Prior to joining the team, Chris spent over six years leading Topbox, as CEO and co-founder, where he helped brands unify data from customer communications and feedback channels. Topbox became part of the Khoros platform in 2021 and is now known as CX Insights. Chris has spent over 25 years in leadership roles focusing on the customer experience and helping companies gain insights from their customer data. He spent most of that time in business process outsourcing, where he worked with many of the world’s best-known brands.

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3 easy ways customer service can uplift brand reputation

by Chris Tranquill — Chief Executive Officer, Khoros

Customer experience has become a critical differentiator, and every touch point should be seen as an opportunity to uplift a relationship.

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