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Dale Furtwengler

Dale Furtwengler
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Recent Contributions


'Tis the season for insane pricing strategies

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In times of heavy discounting, retailers are ignoring the power of convenience.

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Seven lessons in upselling, learned from a trip to the mechanic

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Customers typically don't question your motivations when you bundle offerings. They do when you try to upsell.

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How to communicate price increases to your customers

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Your customers need to be gently reminded of the value they are receiving from you.

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Big data, value pricing and fairness

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Value pricing has long recognized that products and services have different utilities and, consequently, different values for customers.

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A tale of two pricing strategies

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Imagine two companies. One touts the results the customer can expect and charges premium prices, the other touts its low prices. Which one wins?

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Pricing lessons from the 2014 Corvette

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

If you’re serious about wanting to increase demand for your products, raise your prices and limit the supply.

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Walmart: Pricing perseverance or insanity?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

"Wal-Mart rolls out 'Black Friday-like' spring sales event to drum up sales." The St. Louis Post-Dispatch headline raises the question, does perseverance pay…

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Selling into dead markets

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

I'm sure you're wondering, "Who in the world would do that?" More people than you might imagine. Here's what triggered this post.

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Changing prices, changing value?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

A newscast recently reported that some companies are changing prices as often as 5,000 times a day. Why are they doing this? How well is it working? More…

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How and why price discounts impact customer experience

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

What are the odds that discounting your price is going to lead to a positive customer experience? It'll be interesting to see whether your reactions to the…

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