News & Media From Dean Frew

Redefining omnichannel capabilities to deliver the ultimate customer experience

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

The convenience of online channels has changed consumer demands for good as they want information and access to items at the click of a button.

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Delivering a flawless in-store customer experience

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Find out why adopting item-level RFID technology ensures customer service is elevated to new levels.

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Why BOPIS & BORIS are cornerstone of retail in 2021

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID solutions at SML RFID, explains why having an effective omnichannel solution is no longer about getting a competitive…

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Why BOPIS 2.0 is the future of retail

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior VP of RFID Solutions at SML, looks at the role BOPIS 2.0 will play in the recovery of the retail sector post-COVID-19.

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Reducing inventory and transportation through a new era of inventory management

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

Dean Frew, CTO and senior vice president of RFID Solutions at SML, believes a significant element on the apparel industry’s push toward sustainability is…

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