Eric Karofsky
Eric Karofsky
Eric Karofsky is CEO of VectorHX, a former Gartner analyst and CX leader for MIT's Broad Institute. Eric has more than 20 years of digital consulting experience for top brands across industries, developing CX, UX, and HX programs for retailers like Michelin, Reebok and Yankee Candle.
Recent Contributions
The future of shopping is now: 5 consumer behavior shifts retailers must embrace
by Eric Karofsky — CEO, VectorHX
The world of customer experience is evolving faster than ever and retail success hinges upon understanding and adapting to rapidly changing customer behaviors.
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