Fang Cheng
Fang Cheng
Fang Cheng is the founder and CEO of Linc, a premier CX Automation solution built for modern enterprise retailers and disruptor brands, to rapidly solve complex, high fidelity, eCommerce use cases through built-in Digital Workers, offloading 85%+ of the Customer Experience across all conversational channels.Recent Contributions
Key challenges, opportunities facing retailers this holiday season
by Fang Cheng — Founder and CEO, Linc
Retailers that go above and beyond to meet the challenges and capitalize on the opportunities of the 2021 holiday season will reap the customer loyalty…
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