Anonymity, privacy and onions: How Tor might impact online retailers

by James Bickers

The anonymous browsing protocol raises real concerns for anyone accepting payments over the Internet.

CETW: Mobile marketing expert talks anti-showrooming strategies

by James Bickers

Survey data reveals an across-the-board increase in all showrooming behaviors.

Shaping the customer experience with digital signage

by James Bickers

The goal is two-fold: accomplish the task at hand, and make the customer feel good about how it was accomplished.

Why is lululemon athletica quoting Ayn Rand?

by James Bickers

The yoga retailer's blog and shopping bags have recently extolled the "Bible of the Tea Party."

Amazon opens Kindle Owners' Lending Library

by James Bickers

November 2, 2011

Amazon's quest to make its Kindle the "one media device to rule them all" got a little bit more aggressive today: It opened its Kindle Owners' Lending Library…

Paycloud brings mobile loyalty and gift-card tech to smaller retailers

by James Bickers

The mobile marketing app lets consumers aggregate loyalty programs and special offers on their smartphones.