I am a Top 100 Retail Influencer, an eCommerce expert, and a UX/CX evangelist with more than two decades in the space. I jokingly say that I "help companies sell things online, and keep Amazon from killing them." I am a global speaker, an internationally published thought leader, and a world-wide TV/Radio commentator. I love to talk about what the future will bring in terms of business, technology, aviation, the way we will live in the years to come; and what we can do to prepare and profit from that now.
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