News & Media From Kevin Damask
Why retailers must focus on customer journey to optimize digital experiences
by Kevin Damask — Editor, Digital Signage Today
Danny Turner, SVP of creative programming, Mood Media, shares insight on how to provide an exceptional customer experience.
read now
Build it or buy? Debating best approach to customer service platforms
by Kevin Damask — Editor, Digital Signage Today
Brands often grapple with a difficult decision — whether to build their own interactive system or hit the market and buy one. It was the topic of discussion at…
read now
How retailers can eliminate friction in customer experience
by Kevin Damask — Editor, Digital Signage Today
The pressure to make purchasing easy and quick has never been more intense and that's why retailers need to remove friction from the customer journey.
read now
Indiana Pacers trust data for delivering best customer experience
by Kevin Damask — Editor, Digital Signage Today
Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with…
read now
AI and where it stands in the retail industry
by Kevin Damask — Editor, Digital Signage Today
While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery surrounding AI. This…
read now
ICX keynote: Lean on quality employees to innovate, grow
by Kevin Damask — Editor, Digital Signage Today
"Get your house in order." That was Andrew Laudato's opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in…
read now
DOOH brings holiday 'experiences' as retailers strive to rebound
by Kevin Damask — Editor, Digital Signage Today
After a difficult 2020 holiday season, the retail industry is expected to rebound this year. To entice shoppers back to stores, retailers are transforming…
read now
Post-COVID, OOH has perfect opportunity to shine in retail
by Kevin Damask — Editor, Digital Signage Today
How will OOH advertising play a role in the U.S. economy as the nation continues to emerge from the COVID-19 pandemic? That’s a question many industry experts…
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
