Dean Hickman-Smith
Dean Hickman-Smith
Chief Revenue Officer with 20+ years of experience helping companies scale customer-facing technology responsibly. Dean has worked across SaaS, security, and digital commerce, with a focus on how testing, trust, and real-world performance impact customer experience at scale — especially as retailers adopt AI, mobile, and omnichannel platforms.
Featured Vendor
As the largest independent services provider in North America, Burroughs delivers comprehensive lifecycle management for the full range of payment and transaction automation, unattended self-service technology, robotic automation systems, and other connected IoT devices through our integrated Burroughs Digital Platform.
Subscribe
Get the latest news and resources from Retail Customer Experience.
