Mark Smith
Mark Smith
Mark Smith, is the Senior Vice President of Digital Experience at CSG and is a business leader with 25 years of global experience in Customer Experience Management, Real-Time Interaction Management, and Analytical CRM.
Recent Contributions
What to consider for a successful holiday hiring season
by Mark Smith — Senior Vice President of Digital Experience, CSG
The seasonal rush presents a chance to deliver a robust experience and better retain employees. To achieve this organizations must acknowledge the challenges…
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