Nataliia Onyshkevych
Nataliia Onyshkevych
Nataliia Onyshkevych is the CEO of EverHelp, a CX outsourcing company helping brands deliver support that is both cost-efficient and human. With 8 years of hands-on experience — from frontline agent to CEO — she understands customer experience from the inside out. She shares practical insights on CX, the role of people in an AI-driven world, and how businesses can use automation without losing empathy or service quality. Nataliia believes that technology should elevate people, not replace them — and that great customer experience starts with empowered, inspired support teams.
Recent Contributions
7 steps retail leaders can take to protect customer experience during peak seasons
by Nataliia Onyshkevych — CEO, EverHelp
Peak shopping periods test operational resilience — but they also create major opportunities.
read nowSee More From Nataliia
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As the largest independent services provider in North America, Burroughs delivers comprehensive lifecycle management for the full range of payment and transaction automation, unattended self-service technology, robotic automation systems, and other connected IoT devices through our integrated Burroughs Digital Platform.
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