News & Media From Pat Shea
Using chat to engage and serve the retail customer
by Pat Shea — Editor, NetworldMedia
Hannes Van Rensburg, chief commercial officer for Clickatell's, offers insight on chat commerce and its potential impact on payments.
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Ensuring customer satisfaction through AI
by Pat Shea — Editor, NetworldMedia
Artificial intelligence is getting lots of interest since the coronavirus pandemic hit. President and CEO of Rekor, Robert Berman, shares insight on a…
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Mobile cash technology: Get bills from the ATM, but leave the debit card home
by Pat Shea — Editor, NetworldMedia
John Clatworthy, SVP, chief customer and strategy officer for Cash Connect, explains what mobile cash technology is all about and how it can help keep…
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Visa shares how retailers can stop fraud from hurting the business
by Pat Shea — Editor, NetworldMedia
With holidays right around the corner, retailers are trying to capture customer spend earlier than Black Friday. Mike Lemberger, senior vice president and…
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Visa aims to curtail fraud for merchants, consumers
by Pat Shea — Editor, NetworldMedia
Fraud is a challenge retailers and consumers regularly battle. Mike Lemberger, senior vice president and regional risk officer for Visa, North America…
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The new way to drive customer traffic and engagement: Virtual prepaid incentives
by Pat Shea — Editor, NetworldMedia
Fintech, daVinci Payments, has introduced the industry’s first loyalty and acquisition engine, the Payment Accelerator, that can boost customer engagement…
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Digital driving big changes in consumer payment trends
by Pat Shea — Editor, NetworldMedia
A Visa Back to Business global study reveals small businesses and consumers that may initially been reluctant to adopt digital technology are now embracing it.
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You got the PPP — so now what?
by Pat Shea — Editor, NetworldMedia
You're approved for a PPP loan, but now what do you need to do once you receive funding?
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