I am an experienced, commercially aware and customer-focused department, product and program leader with almost twenty years’ experience in all aspects of the Omni-channel world, working for one of Europe’s largest home improvement retail groups, the world’s most famous luxury retailer and a leading luxury beauty company. I have a talent for seeing the bigger picture, delivering complex programs and projects aligned to business strategy, and creating efficient processes and communications.
by Paul Maguire — Head of Retail/CPG Delivery at Endava, Endava
Retailers need to foster a customer-centric culture by investing in employee training, development, and recognition. Engaged and empowered employees are more…
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