News & Media From Priya Iyer
Creating a winning balance between automation and human support in customer service
by Priya Iyer
Priya Iyer, chairman and CEO at Vee24, offers insight on how retailers can balance automation with live customer experience in the digital strategy to produce…
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Where are chatbots heading in 2020? Everywhere
by Priya Iyer
Priya Iyer, chairman and CEO, Vee24, shares insight on where chatbots fit into the customer experience and why the technology is becoming a critical piece of…
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