Pokémon packs, now with a side of Temu

by Retail Customer Experience

A New Jersey card shop taps Temu's U.S. seller program to convert digital discovery into national sales and surprising in-store visits.

Presented by Cards2Go

The ripple effect: 5 ways modern POS technology multiplies retail ROI

by Retail Customer Experience

POS mobility empowers associates, boosts basket size, and elevates the customer experience and satisfaction.

Presented by Aptos, LLC

A smarter way to plan: AI demand forecasting that drives real business impact

by Retail Customer Experience

AI demand forecasting helps retailers predict sales, optimize inventory and staff appropriately, all through a visually intuitive dashboard.

Presented by MobiDev

AI crafts custom retail experiences

by Retail Customer Experience

In retail, AI is revolutionizing the way brands engage with customers, making interactions more seamless, personalized and intelligent.

Presented by NICE

At the Watercooler with Johanna Hinkle, product lead at Toshiba's Innovation & Incubation Center

by Retail Customer Experience

Johanna Hinkle, director of portfolio management, at the Innovation & Incubation Center for Toshiba Global Commerce Solutions, discusses her career path…

Presented by Toshiba Global Commerce Solutions, Inc.

MDM takes customer experience to the next level

by Retail Customer Experience

A deep dive into the symbiotic relationship between the growing demand for self-service solutions and the transformative potential of MDM in shaping a superior…

Customer experience matters: 4 intelligent ways to bring shoppers to your mall

by Retail Customer Experience

In this digital age, when footfall is declining and ecommerce is growing, the challenges for shopping malls seem bigger than ever. In this blog, we look at the…

3 strategies to optimize customer experience before and during shipping delays

by Retail Customer Experience

It's clear that delivering excellent CX before and during shipping delays is essential to retaining and building strong relationships with customers. Here are…

Examining retail trends in 2022

by Retail Customer Experience

In 2022, stores will look and act much differently from three or four years ago.

[Webinar] How to create the seamless cross-channel connection

by Retail Customer Experience

Today's shoppers browse online while checking out shelves and racks in brick-and-mortar retailers, so building loyalty and brand advocacy is challenging.