Rich Stuppy
Rich Stuppy
In his role as Chief Customer Experience Officer, Rich is responsible for client success, data analytics, and ensuring Kount’s users have the best customer experience. Collaborating directly with customers, he works to inform Kount’s product roadmap, identify new and emerging threats, and drive innovation for ultimate customer satisfaction.Recent Contributions
How Brooks Running overcame fraud and boosted customer experience
by Rich Stuppy, Rich Stuppy
Rich Stuppy, chief customer experience officer at Kount, shares how running sneaker retailer Brooks Running dealt with fraud and improved the customer…
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