Susan Jeffers
Susan Jeffers
Susan is passionate about creating innovative and scalable products with a focus on UI/UX design. Her strength lies in bridging the gap between business and technology, while creating solutions on how to best leverage them to align expectations and attain business goals.
Recent Contributions
Lessons from Nike’s Consumer Direct Acceleration program
by Susan Jeffers — CEO, XY Retail
Valuable insight on how Nike is driving its direct-to-consumer business and how other retailers can learn from the approach.
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How retailers can beat the post-holiday sales slump
by Susan Jeffers — CEO, XY Retail
To beat the post-holiday sales slump, retailers can follow several strategies.
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10 buzzwords every retailer CX leader should know
by Susan Jeffers — CEO, XY Retail
In the ever evolving world of retail customer experience there's always emerging industry buzzwords. Here's a look at the top 10.
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