News & Media From Susan Jeffers
Lessons from Nike’s Consumer Direct Acceleration program
by Susan Jeffers — CEO, XY Retail
Valuable insight on how Nike is driving its direct-to-consumer business and how other retailers can learn from the approach.
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How retailers can beat the post-holiday sales slump
by Susan Jeffers — CEO, XY Retail
To beat the post-holiday sales slump, retailers can follow several strategies.
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10 buzzwords every retailer CX leader should know
by Susan Jeffers — CEO, XY Retail
In the ever evolving world of retail customer experience there's always emerging industry buzzwords. Here's a look at the top 10.
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