Taylor is the general manager of eTailPet, an all-in-one, cloud-based point-of-sale (POS) platform created specifically for independent pet retail businesses. As general manager, Harnois oversees all aspects of the eTailPet brand, including sales and marketing, customer experience and support, and product development. Harnois has been with eTailPet for seven years in various capacities. Prior to his time at eTailPet, he spent many years in the retail and education industries. He holds a bachelor’s degree in business administration and a master’s degree in business leadership.
by Taylor Harnois — General Manager, eTailPet
By establishing a robust online presence, implementing effective loyalty programs and leveraging the power of social media, retailers can not only survive but…
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