Gaelle Devins
Gaelle Devins
Gaelle Devins is Chief Customer Officer and Member of the Executive Board at Breitling, and author of Flow Leadership: Unleash the Power of People, Purpose and Performance.
Recent Contributions
Bridging the gap between the shop floor and head office
by Gaelle Devins — Chief Customer Officer / Author, Breitling (Chief Customer Officer), Flow Leadership (Author)
Store staff and head office all too often operate in very different worlds. And when the link between them weakens frustration and misunderstanding arise.
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