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News & Media

Circle K piloting contactless experience at Arizona store

August 14, 2020

Convenience brand Circle K is deploying technology from Standard to offer customers a touchless, autonomous checkout technology.

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Walmart, Instacart team on delivery partnership

August 13, 2020

Walmart and Instacart are teaming up on a pilot delivery strategy to provide same-day grocery delivery in the U.S..

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Last Blockbuster store transforms into temporary living experience

August 13, 2020

The last Blockbuster store in the world, situated in Bend, Oregon, is now serving as an Airbnb residence for local residents.

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Travel retailer taps Oracle cloud tech to boost customer experience

August 13, 2020

The Marshall Retail Group, a leading travel retailer in airports, casinos and resorts, is deploying Oracle Retail Xstore Office Cloud Service with the help of…

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Cannabis technology provider anna to roll out in 2 Colorado dispensaries

August 13, 2020

Anna, a cannabis technology provider, will roll out in two Colorado cannabis dispensaries this week: Strawberry Fields in Pueblo and Starbird in Southeast…

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Driving brand loyalty, customer engagement post COVID-19: Why digital marketing, omnichannel execution is essential

by Marty Armstrong — Founder, Armstrong Advisory Services

Marty Armstrong, founder and CEO of Strong Arm Advisory Services, shares insight on critical digital marketing and omnichannel execution considerations, that…

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Key to retailers’ success post-COVID-19: 4 necessary customer experience practices

by Kelly Ungerman — partner, mckinsey

Kelly Ungerman, senior partner at McKinsey & Company, explains how the 'new normal' of retail and business is forcing a rethinking of what customer care means.

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Cashierless store technology startup raises $1M+

August 12, 2020

Pixevia, a retail automation company, has attracted €1 million ($1.17 million) in investments from venture capital firms Iron Wolf Capital, Open Circle…

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Yankee Candle teams up Ordergroove on subscription strategy

August 12, 2020

Yankee Candle is partnering with Ordergroove, a relationship commerce provider, to offer a subscription program to customers.

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Macy's expands Style Crew ambassador program

August 12, 2020

Macy's is expanding its Style Crew ambassador program to fashionistas across the U.S.

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Softtek launches digital sales services for retail sector

August 11, 2020

Softtek announced the launch of its digital sales services to help retail organizations optimize the sales cycle, deliver an optimal customer experience and…

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Digital driving big changes in consumer payment trends

by Pat Shea — Editor, NetworldMedia

A Visa Back to Business global study reveals small businesses and consumers that may initially been reluctant to adopt digital technology are now embracing it.

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Brick-and-mortar retail alive and well: Cohesive omnichannel strategies a must for success in post-COVID-19 world

by Jed Danbury — VP Sales, Computop

Jed Danbury, vice president, Computop, explains why retailers striving to develop a true omnichannel approach must bolster and support physical stores. And…

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Dollar Tree, Family Dollar reverse mask policy for third time

August 11, 2020

In early July, Family Dollar and Dollar Tree stores stated that facial masks were to be worn by vendors, employees, and customers in light of the ongoing…

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Amazon coming to an empty Sears near you

August 11, 2020

Amazon is reportedly mulling moving into vacant mall store locations, including shuttered Sears and JCPenney sites to open up additional fulfillment centers.

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Mad Mobile acquires Sysco's restaurant technology company CAKE

August 11, 2020

Mad Mobile Inc., a mobile platform for restaurants and retailers, has signed an agreement to acquire CAKE, a restaurant technology company based in Silicon…

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Fashion jewelry retailer teams with Olympian teen on accessories collection

August 10, 2020

Claire's Stores, Inc. is teaming up with 12-year-old Sky Brown, an Olympian skateboarder and surfer, on a skate-inspired collection launching this week.

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Macy’s hit with consumer privacy suit over facial recognition

August 10, 2020

An Illinois woman has sued Macy's, claiming in a class action that the corporation's use of facial recognition software violates the state privacy law…

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Glass-Media introduces digital activation as a service

August 10, 2020

Glass-Media is debuting a digital activation as a service offering, empowering brick-and-mortar retailers to respond to the challenges of COVID-19 with…

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Navigating the new retail experience: Operating at scale

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains that as customer experience expectations have leapt forward nearly four years in the past three…

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