News & Media
Complexity and compliance in the modern day convenience store
by Scott Peterson — VP of U.S. Tax Policy, Avalara
Scott Peterson, VP of U.S. tax policy at Avalara, explains why the technological innovation taking place across the convenience store industry has drastically…
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Walmart debuts Alphabot to drive grocery business
February 27, 2020
Walmart is formally debuting Alphabot, a platform that speeds up the pick, pack and delivery of online grocery orders, after piloting the system at a Walmart…
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Consumers expect fast, tech-driven shopping experiences
February 27, 2020
When it comes to shopping consumers are expecting an efficient and tech-driven convenience store experience with 15% abandoning a non-essential purchase just…
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Oracle debuts flexible POS systems
February 27, 2020
Oracle Retail is advancing its Xstore Point of Service and hardware systems with the Workstation 655 and 625 that promise to deliver a more engaging shopping…
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Former Amazon exec on the state of retail e-commerce
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
James Thomson knows Amazon, having spent years heading up Amazon Services, and understands the challenges smaller retailers are facing in the e-commerce…
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Visual search in 2020: Where it stands and where it's headed
by Jeff Hunt — CEO/Founder, Snap36
Jeff Hunt , founder and CEO of Snap36, offers up insight on why retailers need to start thinking about optimizing the retail site for visual search.
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Walmart aims to save $60M on bag supply strategy
February 26, 2020
Walmart intends to save big on its purchase of shopping bags as well as on staff clothing.
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Marketers going omnichannel to drive customer engagement
February 26, 2020
A majority of retail marketers, 88%, are shifting from traditional campaign strategies to more omnichannel activities and 84% now have high visibility into…
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Amazon debuts first Go Grocery store
February 25, 2020
Omnichannel giant Amazon is opening the doors today to its first cashierless grocery store, called Amazon Go Grocery, in Seattle.
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How retailers can be ready for busy sales seasons with proactive maintenance
by Tom Buiocchi — Executive Director, President & CEO, ServiceChannel
Tom Buiocchi, executive director, ServiceChannel, explains how putting systems and technology in place that support facilities management all year pays…
read nowVerdane buys up Confirmit
February 25, 2020
Confirmit, a market research, customer experience and employee experience software as a solution provider, is being acquired by Verdane, a northern European…
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Cruise company unveils reimagine shopping experience
February 25, 2020
Starboard Cruise Services is debuting a "reimagined shopping experience," onboard its Celebrity Silhouette, the cruise line's fourth shop being transformed as…
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AI to hit big in the next decade.
February 24, 2020
Artificial intelligence will hit its stride within the next decade, providing tangible benefits to business operations, employees and consumers.
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Acquisition keeps Forever 21 in business
February 24, 2020
Fashion retailer Forever 21 will remain in business due to a joint $81 million dollar acquisition by Authentic Brands Group, Brookfield Property Partners and…
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Amsterdam arcade features cashless readers
February 24, 2020
Visitors to Jar BV Gamestate in Amsterdam can experience the virtual reality immersion rooms aided by 180 smartTOUCH card readers that enable them to play…
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How To: Use lighting to enhance customer experience
by Bill Plageman — VP of Marketing & Product Mgt, Amerlux
Bill Plageman, vice president of marketing and product development at Amerlux, explains why lighting should be viewed as a critical element in the retail…
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Is customer experience enhanced by branding e-commerce shipping boxes?
by Pete Galbiati — Director of Marketing, Peachtree Packaging and Display
Pete Galbiati, director of marketing for Peachtree Packaging & Display, offers up insight on why it's time for retailers to consider how on-the-box branding…
read nowUK digital retailer taps Oracle for product forecasting
February 21, 2020
N Brown Group Plc, a U.K.-based retailer that sells clothing, footwear and homewares through four brands, is migrating to the cloud with the help of Oracle's…
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Amazon culls third-party delivery partners
February 21, 2020
Amazon is cancelling a slew of third-party delivery contracts due to issues with safety, performance and working conditions.
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Banana Republic taps Postmates for on-demand delivery
February 21, 2020
Fashion retailer Banana Republic is partnering with Postmates to provide customers free on-demand delivery in New York City and southern California.
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