News & Media
Ace Hardware launches yard care subscription service
February 13, 2025
Ace Hardware has launched Ace YardRX, a subscription service for yard care.
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Kroger debuts virtual health coaching for members
February 12, 2025
Kroger is hoping to help loyalty members achieve their health and wellness goals with digital support via "OptUP Your Nutrition," a free nutrition coaching…
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How to leverage AI, automation to prevent common customer experience challenges
by Ed Durbin — Vice president and general manager of industry strategy for retail and consumer goods, Talkdesk
By blending the precision and scalability of automation with the empathy and creativity of human agents, retailers can remain agile, resilient, and prepared to…
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CVS customers can access 'locked products' via app
February 12, 2025
CVS is testing a way for loyalty members to unlock products behind glass cabinets. The feature, known as "smart locks," is part of the chain's new Health app…
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Linnworks, Temu partnership offers online retalers opportunity for streamlined operations
February 11, 2025
Linnworks, which provides inventory, order and warehouse management solutions for online retailers, has partnered with Temu, a global e-commerce marketplace…
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Honeylove modernizes production chain with Inspectorio management platform
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The intimate apparel brand replaced a manual, disconnected system and can now enable predictive analytics and automated assessment to improve efficiency.
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Holographic glasses-free 3D displays are next evolution of digital signage solutions
Holographic glasses-free 3D digital signage might seem futuristic, but the technology delivers unparallel communication with visual display technology that…
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BJ’s debuts tap and pay at gas locations across 21 states
February 11, 2025
BJ's Wholesale Club is offering a tap and pay option at all of its 186 gas locations in 21 states.
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Costco raises hourly pay for most workers
February 10, 2025
Costco has raised pay for most of its hourly workers.
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Lidl UK to roll out digital micro-donation system at self-checkouts
February 10, 2025
Lidl is set to become the first U.K. supermarket chain to introduce Pennies, a digital micro-donation system, to self-checkouts, according to a Birmingham Live…
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Amazon expands Whole Foods CEO role
February 7, 2025
Amazon is expanding the role of Whole Foods CEO Jason Buechel to oversee its worldwide grocery stores business, including Amazon Go convenience stores and…
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Customers need more than frictionless experiences in retail
Retailers today need to recognize the true reason why people abandon their shopping carts. They got distracted and then they forgot.
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True Religion platform debuts during Super Bowl week
February 7, 2025
True Religion, a lifestyle brand, is debuting a new brand platform, called "Own Your True," during Super Bowl week.
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ATEC America VP talks cash management solutions for retailers
Ryan Loebs, vice president, strategic accounts at ATEC America, talks with Judy Mottl, editor of RetailCustomerExperience, on how ATEC America offers cash…
Presented by ATEC America
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ATEC America VP offers insight on cash management solutions
Ryan Loebs, vice president, strategic accounts, at ATEC America, shares insight on the company’s LC71R solution.
Presented by ATEC America
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Valentine’s Day projected to be record-setting spend event
February 6, 2025
Consumers will spend a record $27.5 billion on Valentine's Day this year, up from $25.8 billion in 2024 and over the previous record of $27.4 billion set in…
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The Dog Stop opened 12 US locations, debuted services in 2024
February 6, 2025
The Dog Stop, a dog care brand, opened 12 locations in the U.S. and introduced services including Happy Healthy Pup memberships and enhanced care options in…
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The power of leveraging valuable data to drive e-commerce growth for retailers
by Mitsunaga Kikuchi — Founder and CEO, Shirofune
To drive genuine growth, retailers need to know which ads are generating incremental revenue, new sales strata which can be directly attributed to effective…
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Axis Communications talks fundamental elements of computer vision AI
James Stark, retail segment leader for the Americas, and Robert Brown, solutions engineer, at Axis Communications share insight what makes Axis Communications…
Presented by Axis Communications
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H-E-B tops dunnhumby grocery retailer ranking
February 5, 2025
H-E-B has been ranked at the top U.S. grocer, according to the dunnhumby Retailer Preference Index, a study that examines the $1 trillion dollar U.S. grocery…
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