Amazon Prime members can shop retail stores via Amazon site, app

August 10, 2022

Amazon Prime members can now shop at retail brand stores, via the Amazon app and e-commerce site, and have purchases delivered as soon as the same day.

Healthy growth rate for omnichannel activity

August 9, 2022

Households that shop both in-store and online are growing at a rate of 10% year-over-year and online household penetration is now 6.4%, a 60% spike from…

Online grocery hits plateau

August 9, 2022

Online grocery has plateaued and is now a convenience-focused part of a shopper's activity, according to a ChaseDesign survey.

How to get the most out of digital screens in retail windows

Avtar Singh, founding director of Digital Media Systems, has spent more than 30 years in the tech industry. Singh provides tips on how retailers can get the…

Brands lose $29 on every new customer acquisition, claims research

August 9, 2022

When it comes to customer acquisition the price is getting higher, according to research from SimplicityDX.

Consumer demand may mean Halloween candy shortage

August 8, 2022

Consumers are loving sweets and the increased demand for candy and chocolate could mean a shortage come October.

Consumers will spend same, or more, in back-to-school shoe spend

August 8, 2022

A good majority, 78%, of U.S. families will spend the same, or more, when it comes to buying shoes for school this year and 21% will purchase exclusively…

Food Lion grants support hunger relief

August 8, 2022

The Food Lion Feeds Charitable Foundation has made grants of more than $775,000 to nearly 300 nonprofit organizations across the omnichannel retailer's…

How GameStop Italy is boosting customer experience, store operations, communication

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

GameStop Italy is following in the footsteps of GameStop U.S. in driving better customer experiences, as well as improved store communications and operational…

As inflation booms loyalty programs get more attention

August 5, 2022

Loyalty programs are gaining attention with eight in 10 American members of at least one loyalty program and half view retail loyalty programs as more…

How to humanize customer engagement

Marketing — successful marketing, anyway — is ultimately about connecting with people. That human connection is the difference between the brands who become an…

Swipe fees will add $2.5B to back-to-school spending

August 5, 2022

The swipe fees banks charge retailers to process credit cards will add an estimated $2.5 billion to the cost of everything, according to the Merchants Payments…

Vallarta Supermarkets teams with stor.ai for e-commerce, picking solutions

August 5, 2022

California supermarket chain Vallarta Supermarkets is deploying stor.ai's white-label e-commerce and picking solutions in a quest to preserve brand identity in…

Back-to-school shopping stress on rise for shoppers

August 4, 2022

Back-to-school stress in on the rise, especially among consumers shopping for young children, with 75% of those with kids younger than 18 at least somewhat…

Copenhagen retailer taps MishiPay self-checkout kiosk

August 4, 2022

Flying Tiger Copenhagen has deployed MishiPay's self-checkout kiosk in its London Tottenham Court Road store, according to a press release. The self-service…

Bulk vending machine offers art work in Windsor

August 4, 2022

A bulk vending machine in Windsor, Canada allows patrons to purchase locally commissioned art work, according to a cbc.ca report.

Quality customer service can spur consumer spend

August 3, 2022

A hefty majority of consumers, 72%, are willing to spend more with a brand that provides a great customer service experience.

Netgear helps SNA Displays power American Dream mega mall digital signage

August 3, 2022

SNA Displays, which supplies LED video walls and more than 200 digital signage kiosks to the American Dream mall and entertainment center in New Jersey, chose…

As virtual, mobile shopping take root AR crucial for successful holiday season

by Rob Weaver

With the holiday season ahead retailers should prioritize deploying AR shopping to enhance mobile experiences.

Big gap in retailer customer engagement, claims research

August 3, 2022

There is a significant gap in how retailers are engaging with customers and it comes at a time when delivering exceptional experiences is more critical than…