Metaverse not too familiar among consumers

May 6, 2022

Nearly half of consumers surveyed have not yet heard the term "metaverse" and only 5% consider themselves enthusiastic users.

How digital kiosks are helping to relieve US labor shortage

Businesses, especially retail, are turning to kiosks to attract customers, rely less on employees during a nationwide labor shortage, and hopefully return…

Bank of America reports spending up 11%

May 5, 2022

The Bank of America Institute reports that spending is up 11% from last year in March, despite concerns over inflation. In addition, spending in the first…

Augmented reality to grow to $77B by 2030

May 5, 2022

Augmented reality will gain in adoption in the next several years with global enterprise AR revenues are set to grow from $1 billion in 2021 to $77 billion in…

Hanoi replacing public hawkers with vending machines

May 5, 2022

Residents and tourists in Hanoi will be able to buy snacks, beverages, crafts and souvenirs from vending machines in public places by 2025 under a recently…

Out-of-home ad revenue spiked 16.7% in 2021

May 4, 2022

Out-of-home advertising revenue increased 16.7% in 2021 compared to the previous year, accounting for $7.1 billion, based on figures released by the Out of…

Korea telecom, Deep Brain AI team on customer service kiosks

May 4, 2022

KT, South Korea's largest telecom company, has teamed with Deep Brain AI, an artificial intelligence provider, to introduce customer service kiosks that can…

Valens Company, Signifi Solutions team to deploy retail CBD kiosks

May 4, 2022

The Valens Company Inc., a manufacturer of cannabis products, has, through its wholly-owned subsidiary Green Roads Inc., teamed with Signifi Solutions…

Amazon's jump into DOOH will propel technology adoption

Retail giant Amazon plans to jump into the digital-out-of-home marketplace. Peter Bordes, from AI platform company Alfi, talks about how Amazon and other…

Startup integrates vending machines with delivery services

May 3, 2022

A Turin, Italy-based software company called VADO (Vending Automatic Delivery Operations) has introduced an e-commerce solution that allows vending machines to…

Prestop launches portable ‘semi-outdoor’ kiosk

May 3, 2022

Prestop, a Netherlands-based manufacturer of order and information kiosks, touch tables and other interactive solutions, has introduced a portable…

Carvana installs car vending machine in Houston

May 3, 2022

Carvana, an e-commerce platform for buying and selling used cars online, launched its newest car vending machine, located in Spring, Texas, a suburb of…

Lush adds 24/7 self-service kiosk

May 2, 2022

Lush, a global cosmetics company, has joined the list of retailers expanding into self-service equipment with a machine that is open 24/7 in Coal Drop's Yard…

Aramark acquiring Forever Resorts destinations, rebrands leisure services

May 2, 2022

Aramark Corp. will acquire a collection of Forever Resorts destination properties providing hospitality services throughout North America, in conjunction with…

Build-A-Bear, Family Entertainment Group team on adventure space

May 2, 2022

Family Entertainment Group LLC, a family entertainment center operator, has partnered with Build-A-Bear to launch Build-A-Bear Adventure, an all-new space that…

Uniting the fragmented customer journey

by James Brooke

With today’s fragmented customer journeys, there are many important components when looking to plug the gaps of customer experience so that they remain…

Why retailers need to step up digital investments in store

April 29, 2022

Shoppers are increasingly returning to physical retail stores, with 85% predicted to do more in-store shopping this year than last and are eager to buy in…

Amazon adds fuel, inflation fee for sellers

April 29, 2022

Amazon is charging sellers a 5% inflation and fuel surcharge for the first time in its history as a retailer.

Primark opening on Long Island, NY

April 29, 2022

Irish retailer Primark will open a Long Island, New York store this December.

Old Navy CEO leaves leadership role

April 28, 2022

Nancy Green, Old Navy's CEO and president, left her role last week and Gap Inc. CEO Sonia Syngal will lead the brand while an external search is conducted to…