Retail thief avoids prison time after $400K in theft

April 21, 2022

A former Home Depot employee is avoiding prison time after stealing and selling $400,000 in home improvement products and has been sentenced to five years of…

Consumers prefer traffic jams over a bad customer experience

April 21, 2022

More than half, 60%, of consumers would rather sit in a traffic jam than have a poor customer experience, according to a Telus International survey.

JCPenney hits big ROI with targeted AI online approach

April 21, 2022

Retailer JCPenney is improving paid search conversions, reduced cart abandonment and the online customer experience with a more targeted approach using…

Wawa eyes Alabama market

April 20, 2022

Convenience retail brand Wawa may soon be a shopping destination for Alabama residents.

Verizon pumps up minimum wage

April 20, 2022

Verizon Communications Inc. will increase the minimum wage for new and existing retail, customer service and internal sales staff to $20 an hour.

Whole Foods Market debuts Amazon One palm payment in Austin store

April 20, 2022

The Arbor Trails Whole Foods Market store in Austin is the first store in the Austin area to offer Amazon One, a palm recognition service, as a payment option…

Walgreens launches Red Nose Day campaign

April 19, 2022

For the eighth consecutive year Walgreens is launching its Red Nose Day campaign aimed at helping end the cycle of child poverty.

Etsy retailers mulling union action following strike

April 19, 2022

A week after thousands of Etsy shops closed for a week to protest increased transaction fees, Etsy sellers are investigating formation of a union.

Bed Bath & Beyond shoppers shopping less

April 19, 2022

Bed Bath & Beyond is giving a heads up that sales may not be so great in the next few months given an already in-progress sales dip.

Reimagining customer experience for the new breed of shopper

by Joe Kamara — Director of Sales, Manhattan Associates

A reimagined customer experience can be broken down into three key stages, with POS playing an important linchpin function in each phase.

The Dominance of In-house Motherboard Production for POS System

A POS system manufacturer with its own design boards and production capabilities can have so many benefits for your business. That’s why Clientron stands out…

American Airlines Center launches AI autonomous shopping

April 18, 2022

American Airlines Center, a Dallas multi-purpose arena, has opened two frictionless food and beverage experiences in collaboration with hospitality partner…

Astros install Amazon 'Just Walk Out' tech at Minute Maid Park

April 18, 2022

The Astros have teamed with Amazon to equip two food and beverage stores at Minute Maid Park with Amazon's Just Walk Out technology, providing fans a faster…

Consumers are all about the deal with AI chatbots

April 18, 2022

Consumers are likely to accept a less-than-satisfactory offer if it comes from a chat bot and not a human, but when the offer exceeds expectations, the human…

Bitcoin Depot at Circle K: Easy, intuitive buying experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Circle K recently deployed cryptocurrency ATMs that offer Ethereum and Litecoin in addition to bitcoin. Here's what a user experienced buying bitcoin from one…

Only 3 Kmart stores operating in US

April 15, 2022

The retailer Kmart has just three locations operating in the U.S. after closing a New Jersey store on April 16.

Best Buy, DSW, Sephora, Thrive Market, Adidas tops in personalization

April 15, 2022

When it comes to value-driven personalization five retailers are excelling: Thrive Market, Sephora, Best Buy, DSW and Adidas.

Consumers willing to share data for the right value proposition

April 14, 2022

Consumers are willing to share data to get more from retailers, in-store and online, if it means more loyalty program benefits, special discounts and offers…

Google enhances search options for shoppers

April 14, 2022

Google is making it easier for consumers to find specific products by enhancing its search capabilities.

Glossier debuts storefront in Miami Design District

April 14, 2022

Glossier has opened a permanent storefront in the heart of the Miami Design District after it launched a successful pop-up experience in 2019.