Frank Mayer and Associates debuts bill payment kiosk

February 24, 2022

Frank Mayer and Associates Inc., a kiosk and display manufacturer, recently introduced the Gateway kiosk to its line of standard self-service kiosks, according…

Home Depot bests sales expectations, growth ahead

February 23, 2022

The Home Depot's sales spiked 11% in the fiscal fourth quarter, beating analysts' expectations, and the retailer stated there is "slightly positive" growth…

Metaverse an unknown to over one third of consumers

February 23, 2022

More than a third of consumers, 35%, have never heard of the metaverse, according to a Gartner survey.

Target testing drive-up for returns, Starbucks orders

February 23, 2022

Target is testing a curbside service that would let guests get a Starbucks order as well as make a return to the store via a contactless app feature.

CX trends for 2022: Comfort, creativity, convergence, change

by Lisa Powers — Associate UX Director at Capgemini Americas, Capgemini

Retail trends coming: Stronger emphasis on inspiring consumer confidence, a growing need for brand differentiation, converging CX-related functions, and a new…

Grocery delivery service taps OOH to make splash in U.S.

Food delivery services became all the rage when the pandemic hit two years ago. Getir an “ultrafast delivery provider,” established in Turkey in 2015, finally…

Coca-Cola, Sandstar team up on 'smart' retail lounge

February 22, 2022

Coca-Cola has partnered with Sandstar, a vending technology provider, to launch the Coca-Cola Smart Lounge, a digital, interactive shopping experience that…

Majority of customers prefer digital payments

February 22, 2022

A survey by Onbe, a corporate disbursements platform, found 74% of 1,000 consumers prefer digital payment methods to traditional forms. In addition, 65…

5 Ways to Kickstart Your Contactless Touch Journey

Today’s tech is designed to deliver engaging customer experiences without the human touch, but how do you implement contactless touch solutions in a meaningful…

Grabango to deploy checkout-free technology at MAPCO stores

February 21, 2022

Grabango, a provider of checkout-free technology for existing stores, has partnered with MAPCO, a southeastern convenience store chain, to add checkout-free…

College campus introduces cashierless checkout market

February 21, 2022

The SJSU Ginger Market at San Jose State University has been transformed into an autonomous retail experience, enabling students, faculty and staff to grab the…

Aldi tests recycling reverse vending machine

February 21, 2022

Aldi installed its first reverse vending machine for plastic bottle recycling on a trial basis in Ireland, according to an msn.com report.

Walgreens, Volta team up on EV charging kiosks with OOH advertising

February 21, 2022

Walgreens has partnered with Volta Inc., a provider of electric vehicle charging stations, to install 1,000 direct current fast charging kiosks at over 50…

Fairfield University Case Study: Digital Signage for Higher Education

How Fairfield University uses Digital Signage to improve students and faculty members’ communications and experiences.

EOS Links deploys EV charging stations at Choice Hotels International

February 18, 2022

EOS Linx, a provider of solar-supported stations with electric vehicle chargers and digital advertising displays, is collaborating with Choice Hotels…

Walgreens leader now CMO for EcoATM Gazelle

February 18, 2022

Patrick McLean EcoATM/Gazelle, a smartphone and mobile e-commerce provider with 5,000 trade-in kiosks across the United States, the U.K. and Germany…

3 ways retailers can leverage analytics to optimize in-store CX

The brick-and-mortar retail industry is embracing its digital transformation moment. After years of lagging technological adoption, retailers are exploring…

Princess Cruises expands contactless pay into more destinations

February 17, 2022

Guests on Princess Cruises ships sailing to Cabo San Lucas, Puerto Vallarta, all Alaska ports as well as St. Thomas, have the option to use the cruise line's…

Dickies sees big conversion jump due to 3DLook tech

February 16, 2022

Dickies, a workwear and apparel brand owned by VF Corp., has seen a 94% jump in conversions since deploying 3DLook's size and fit recommendation on the Alibaba…

Gen Z smarter, more skeptical than Millennial counterparts

February 16, 2022

When it comes to generational consumer activity there is much difference between the attributes of the Gen Z shopper compared to Millennial counterparts and…