Examining retail trends in 2022

by Retail Customer Experience

In 2022, stores will look and act much differently from three or four years ago.

Chewy launches a platform for pet expression

February 7, 2022

Chewy Inc. has launched "Chatty Pets," a campaign that puts a spotlight on pet personalities and allows pets to express innermost thoughts.

Holiday spend trend extending to Valentine’s Day

February 7, 2022

Americans will spend $23.9 billion on Valentine's Day this year, a hefty jump from $21.8 billion last year, and this year's figure is the second highest year…

IBrands Global installs COVID test kit machine in Jersey store

February 7, 2022

IBrands Global, a supply chain platform and brand collective that recently acquired Vendx, an touchscreen vending machine provider, has deployed its first…

Best Buy taps Amazon Web Services as cloud provider

February 4, 2022

Electronics retailer Best Buy is using Amazon Web Services as its cloud provider for cloud infrastructure services and as a partner for developing cloud…

Fashion jean brand taps Emarsys for technology upgrade

February 4, 2022

Fashion brand OGGI is working with customer engagement provider Emarsys on a technology upgrade that promises to drive revenue growth of 20% by year's end.

How the convenience industry is harnessing data science

by Dafna Gabel — Vice President, Insights, PDI Software

Data science is helping c-stores succeed from inventory to employees.

Where physical and digital intersect

Phygital, the combination of digital products and services to deliver physical products or services, took center stage during a panel session at the…

Consumers spending big for Valentine’s Day

February 3, 2022

Consumers are projected to spend 44% more showing their love this Valentine's Day and nearly four in 10 are planning a romantic restaurant experience…

Home Depot hiring big ahead of spring season

February 3, 2022

The Home Depot aims to hire on more than 100,000 associates to be ready for the spring season and positions range from full-time to part-time in areas of…

Record sales for PGA Tour Superstore

February 3, 2022

The year 2021 was a record setter when it came to sales for PGA Tour Superstore and, in addition, the retailer also hit its 50-store milestone and is busy…

Vending machines offer edible insects

February 2, 2022

Residents of Sapporo, Japan can buy edible insects from vending machines specializing in items difficult to find in supermarkets, according to a report in the…

Georgia market taps UST to deploy hybrid autonomous supermarket with robotic delivery

February 2, 2022

Nourish + Bloom Market in Fayetteville, Georgia, an African American owned grocery store, has partnered with UST, a digital transformation solutions provider…

Macy’s store gets a snack kiosk

February 2, 2022

Macy's South Coast Plaza in Costa Mesa, California, is home to a Wetzel's Pretzels location, according to a press release.

DOOH: A big opportunity for unattended retail still waiting to happen

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts gave an overview on the emerging digital-out-of-home advertising opportunity during the Self-Serve Innovation Summit.

Asia fashion retailer taps Algonomy to personalize shopping experience

February 1, 2022

An Asia-based fashion retailer, Aditya Birla Fashion and Retail Ltd, known as ABFRL, is deploying Algonomy's hyper-personalization technology to provide a…

The evolution of c-stores: How 3rd party apps are adapting to changing customer needs

by Brian Jefferson — SVP & GM Payments and Loyalty, PDI Marketing Cloud Solutions, PDI Software

By providing concise messaging around engagement, c-stores can enable customers to act on their own so that clerks can focus on checkout.

UK to test biometric age verification

February 1, 2022

Innovative Technology Ltd., a provider of biometric solutions to estimate age, will participate in a U.K. government program piloting age verification…

University gets Black hair care product vending machine

February 1, 2022

The University of Michigan in Ann Arbor has become the latest location to have a hair care vending machine targeted at African Americans.

Metaverse proving alluring to retail shoppers

January 31, 2022

A hefty majority, 70%, of all consumers who have shopped in a virtual store have made a purchase, and nearly 75% of Gen Z shoppers have bought a digital…