NY luxury jeweler relocates to Florida

January 7, 2022

Luxury jeweler MISH, run by Mish Tworkowski for 30 years in Manhattan, New York is now doing business in Palm Beach, Florida.

Hy-Vee deploys security retail team to boost safety

January 7, 2022

Hy-Vee stores are getting security teams to ensure safety for both customers and store workers.

The future is now: 3 retail trends to watch

by Curtis Howse — Executive Vice President and Chief Executive Officer of the Home & Auto platform at Synchrony, Synchrony

As 2022 arrives here's a look at the top three trends in retail customer experience coming this year.

Consumers increasingly adopting digital banking

January 6, 2022

Customers are increasingly embracing digital banking, with 73% claiming they use it once a week or more, according to JP Morgan Chase's digital banking…

HempBox will test CBD vending machines in Tanger Outlets

January 6, 2022

HempBox, a subsidiary of Green Globe International Inc., has teamed with High Street CBD, which owns and operates two CBD Stores in Columbus, Ohio, on a pilot…

Tech partners roll out contactless, in-store retrieval lockers

January 6, 2022

Direct Source, a retail technology services and solution provider, Safco, a workspace furnishings manufacturer and Synq, a technology company, have come…

Amazon Austin tech hub expanding employee roster

January 5, 2022

Amazon is planning to create 2,000 more jobs at its Austin Tech Hub over the next few years, according to a press release.

Consumers piled on holiday season debt in 2021

January 5, 2022

An increased number of consumers built up debt this holiday season, an average of $1,249, and one in three admit to spending more than they could afford.

3 retail trends e-commerce brands can expect in 2022

by Link Walls — VP Digital Marketing Strategy, ChannelAdvisor

E-commerce became 'the' go-to during the pandemic. Here's what's ahead for 2022.

Instrument maker Roland rolls out a unique customer experience

January 4, 2022

Roland, an instrument manufacturer, has created an expanded Roland store experience featuring unique technology called Audience Specific Experience ASX.

Revamped return policy may prove costly for retailers

January 4, 2022

During the past year of the COVID-19 pandemic many retailers extended the return policy from the traditional 30 day to 60 and 90 days but the move may prove…

Maternity apparel retailers opens concept stores in NYC, Chicago

January 4, 2022

A Pea in the Pod, a designer and specialty retailer of luxury maternity apparel and accessories, has opened two concept stores in Chicago and New York City…

Sleep retailer Saatva opens viewing room with self-serve kiosks

January 3, 2022

Saatva, a luxury sleep brand, opened its newest location in Washington, D.C. which includes its second Viewing Room that utilizes self-serve kiosks, according…

HMS Host deploys touchless self-checkout kiosks at 8 airports

January 3, 2022

HMS Host, a global foodservice operator, has teamed with eight international airports to help eliminate food and beverage lines at the airport with the…

Healthy retail sales bump this holiday season

January 3, 2022

Retail sales spiked this holiday season, increasing 11% compared to 2019's holiday season, according to a Mastercard report.

Fostering mobile loyalty 2.0 in 2022: 3 trends retailers must know

by Alex Campbell — Co-founder and CIO, Vibes

Learn how to craft a loyalty program that boosts the customer experience.

Talkdesk Retail Smart Service Brings the Power of AI to Customer Self-Service and Agent Interactions

Intelligently automates common requests and enables contact center agents to deliver more personalized and profitable customer experiences

The state of self-service checkout: 6 key takeaways

by Bobby Marhamat — CEO, Raydiant

2022 may be a watershed moment for self-checkout technology and adoption. Find out why.

Holiday returns not a jolly scenario for retailers

December 30, 2021

Retailers are facing a 7% spike in the cost of holiday returns this year, according to a CBRE-Optoro report.

Rite Aid shuttering over 60 stores

December 30, 2021

Rite Aid is planning to shutter 63 stores to cut costs, boost productivity and create a "healthy," foundation.