Don’t miss ‘Phygital: Where Physical and Digital Intersect’

The Self-Service Innovation Summit, being held Dec. 14-16 in Hollywood, Florida, will explore 'Phygital: Where Physical and Digital Intersect,' in a panel talk…

Morgan Petty tabbed as executive director of ICX Association

August 31, 2021

Networld Media Group has appointed Morgan Petty as the executive director of the company's Interactive Customer Experience Association.

Payment options expanding: What solutions are right for your retail customers?

A panel at the National Automatic Merchandising Association show at the Ernest N. Morial Convention Center in Las Vegas last week explored the opportunities…

How to deliver outstanding omnichannel order support

by Durk Stelter

Durk Stelter, CRO of Linc, explains that one of the biggest shifts in the 'new' retail world is the need for increased flexibility around order fulfillment.

Survey finds support for in-store shopping still strong

August 31, 2021

Nearly half, 48%, of U.S. consumers still prefer in-store shopping, according to a survey conducted by Raydiant, a digital signage and experience platform…

Singapore vending machine verifies alcohol purchases with digital ID

August 31, 2021

Cellarbration, a Singapore alcoholic beverage retailer, has launched an alcohol vending machine in its store that uses Singpass, the country's digital…

Why retailers can't afford to trust and must always verify

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free one-hour webinar spotlights the critical importance of shoring up security within the retail environment and why the mantra needs to be 'never trust…

Furniture franchise celebrates 300th store location

August 30, 2021

BoConcept, an international furniture franchise, is rolling out an updated store design with the opening of its 300th location.

Surging self-service innovation responds to tech-empowered consumers

The 2021 NAMA Show in New Orleans hosted a wealth of education sessions and a trade show showcasing extensive innovations.

Furniture retailer shares insight on driving digital strategy during a pandemic

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The COVID-19 pandemic hit just as secondhand furniture retailer Cort was getting knee deep into a digital strategy aimed at giving customers greater access…

Brazilian mall operator to install cryptocurrency ATMs

August 30, 2021

BR Malls, a mall franchise in Brazil, has announced it will deploy 15 cryptocurrency ATMs in malls across the country through a partnership with Coin Cloud.

Semtech's Blue River powers American Dream mega complex

August 30, 2021

Semtech Corporation, a supplier of analog and mixed-signal semiconductors and advanced algorithms, has developed the BlueRiver platform, which will drive…

How convenience services operators deploy touchless technology

August 30, 2021

COVID-19 has created a demand for touchless interaction due to health concerns, and as customers become more comfortable with the technology, that demand will…

Casey's General Stores teams with Momentive to fuel customer, employee experiences

August 27, 2021

Casey's General Stores Inc., a Midwest-based chain of 2,300 conveniece stores, is deploying Momentive's technology to measure employee feedback, gauge product…

Save Mart taps Swiftly to drive digital experiences forward

August 27, 2021

The Save Mart Companies, which operates 202 stores under several grocery store brands, is partnering with Swiftly, a digital platform provider.

Amazon Fresh arrives in Maryland

August 27, 2021

Amazon has opened a first Amazon Fresh grocery store in Chevy Chase, Maryland.

The shifting retail landscape brings challenges to convenience services

A panel of industry veterans tackled this question head on during a session at the recent NAMA show in New Orleans: 'The future of convenience services: Are…

Alphabet drone service nears 100K deliveries in Australia

August 26, 2021

Wing, a drone company operated by Alphabet, is getting close to the 100,000 item delivery mark in Australia.

Walmart goes local with delivery expansion strategy

August 26, 2021

Walmart is expanding its delivery strategy to become a "last mile" service for local retailers near its locations.

DHL goes mobile with headquarters store

August 26, 2021

Express shipping provider DHL now has a mobile pop-up store at its U.S. headquarters in Plantation, Florida.