News & Media
Why dynamic content powered by 1st party data will define retail success in 2025
by Mitchell Weisman — Founder & CEO, Innervate
Retailers who unlock the full potential of first-party data and dynamic content will build stronger customer relationships and drive serious revenue growth.
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Alo Yoga deploys invent.ai for AI-powered inventory decision making
April 1, 2025
Alo Yoga, a luxury activewear brand, is deploying invent.ai, a global retail planning solution, to achieve faster product launches and better inventory…
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AI advantages in retail: Engagement, loyalty and sales
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A free webinar taking place April 16, sponsored by NICE, will examine how how AI is transforming retail experiences in practical, measurable ways.
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C-brand taps Paytronix for loyalty program, personal messaging
March 31, 2025
Quality Oil Company is partnering with Paytronix to launch Paytronix's guest engagement suite of solutions across 138 retail locations.
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Amazon customer spends nearly $3K, makes 73 purchases a year
March 31, 2025
The average Amazon consumer spent $2,817 on Amazon.com, making 73 purchases last year.
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Citi Trends leverages invent.ai to drive growth, operational efficiency
March 28, 2025
Citi Trends, a value-priced retailer, is deploying AI-powered inventory optimization from invent.ai to enhance operational efficiency and boost revenue growth.
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Mathis Home taps Blue Yonder to boost customer satisfaction via inventory planning
March 28, 2025
Mathis Home, a large independent furniture retailer, is deploying Blue Yonder's technology to improve customer satisfaction by optimizing inventory planning…
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Nebraska home to highest number of dishonest consumers
March 27, 2025
When it comes to being the home of the most dishonest consumer Nebraska leads the way.
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Most frontline workers deal with incivility on a consistent basis
March 27, 2025
Three-fourths, 72%, of frontline workers experience or witness customer incivility on a daily or weekly basis, with just 1% stating they've never encountered…
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Consumer trust in digital services takes a dip
March 26, 2025
Most industries experienced a decline in consumer trust this year, compared to 2024, according to Thales' "2025 Digital Trust Index – Consumer Edition."
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CEO Chris King defines Monster Mini Golf's 'philosophy of fun' CX strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast,Chris King, CEO of Monster Mini Golf; shares insight on how the indoor family entertainment brand fulfills its…
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Lowe’s employees rank tops in customer experiences
March 26, 2025
Lowe's employees ranked tops in customer feedback, according to a Chatmeter report.
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AI grabbing more love from consumers, retailers
March 25, 2025
Seven in 10 consumers are familiar with the use of AI at retailers they shop and more than half have a positive impression of the technology. Retailers are…
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AI-powered self-service: Ethical, privacy considerations
by Sandra Carpenter — Editor, Networld Media Group
Dr. Jason Corso, a leading expert in computer vision and AI, shares his insights on how AI is revolutionizing the retail industry, from enhancing self-service…
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Creating emotional connections through retail POP displays
by Jim Hollen — Division President, Agility Retail Group
When it comes to creating a retail POP display that will truly connect with consumers, it is important to create an emotional connection. Consumers are often…
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More than half of store associates have dealt with abusive customers
March 25, 2025
More than half of frontline workers, 53%, have encountered customers who are verbally abusive, threatening or unruly.
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Why e-commerce retailers need to focus on the search bar
March 24, 2025
E-commerce retailers and brands with online storefronts can't afford to ignore the power of search. Shoppers who search online sites are driving nearly half of…
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AiFi, Verizon, Atlanta Hawks team on cashierless checkout
March 24, 2025
The Atlanta Hawks' home, the State Farm Arena, now houses an express cashierless checkout experience.
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US consumers increasingly tapping AI in shopping experience
March 21, 2025
Nearly half, 49%, of American consumers are turning to AI tools when buying online.
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2025: The year of dynamic pricing or simply smarter pricing?
by John Moss — CEO, Flintfox
Retailers that embrace greater pricing agility in 2025 will be the ones that set themselves up for long-term success and improved relationships with customers.
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