Loyalty top factor for US shoppers

August 5, 2021

When it comes to shopping, it's all about loyalty for the U.S. consumer with price and quality coming in second and third, respectively.

Kroger moves into restaurant space via Kitchen United partnership

August 5, 2021

The Kroger Co., which operates nearly 1,400 grocery stores in the U.S., is officially in the restaurant industry thanks to a partnership with Kitchen United, a…

Amazon launches another Fresh location

August 5, 2021

The latest Amazon Fresh store is in Warrington, Pennsylvania and is open for business.

Credit card users purged during COVID-19

August 4, 2021

A Wells Fargo survey found that customers made major "purges" during COVID-19. For example, 72% decluttered their closets, 29% purged social media friends and…

Cannabis payment software provider, Frank Mayer team on self-service kiosks

August 4, 2021

Alt36, a digital payments provider for the cannabis industry, has partnered with kiosk designer and manufacturer Frank Mayer and Associates Inc. to produce a…

Meat retailer installs raw meat vending machine

August 4, 2021

The Boozy Pig, a Tampa, Florida meat shop, has installed a vending machine to allow customers to buy raw meat at any time, according to a cltampa.com report.

E-commerce store places vending machine in Toronto coffee/wine bar

August 3, 2021

Bake Shoppe, an online store that offers curbside pickup, has deployed a vending machine in a Toronto coffee and wine bar, Boxcar Social, in Toronto, offering…

The state of the union in retail price management and why it's a problem to be solved

by John Gilbo

John Gilbo, a retail and e-commerce pricing expert at Pricefx, who formerly led pricing strategy at Kirkland’s, Academy Sports + Outdoors, and Safeway, shares…

Cannabis payment software provider teams with Frank Mayer on self-service kiosks

August 3, 2021

Alt36, a digital payments provider for the cannabis industry, has partnered with kiosk designer and manufacturer Frank Mayer and Associates Inc. to produce a…

Appetize introduces subscription plan bundling hardware, software, payments

August 3, 2021

Appetize Technologies Inc., a digital and mobile commerce platform, has introduced Appetize Plus, a subscription plan that bundles cloud-based software…

Under Armour earnings reflect 'solid progress'

August 3, 2021

Under Armour is pleased with its second quarter 2021 financial results and said the earnings reflect "solid progress" for both 2020 and 2019.

Paypal accounts for half of digital wallet complaints over past 4 years

August 3, 2021

In the last four ears, customers have sent in 9,300 complaints regarding mobile or digital wallets to the US Consumer Financial Protection Bureau. Of those…

San Diego high rise to deploy automated checkout market

August 3, 2021

Vantage Pointe, in San Diego's East Village, will soon introduce Valet Market, a checkout-free retail solutions powered by computer vision and artificial…

Scottish cafe launches cash automation solution

August 2, 2021

The Café Royal in Annan, Scotland is finding success with a cash automation solution called CashGenic from Innovative Technology that allows customers to pay…

VTB, Visa intro facial recognition payment solution

August 2, 2021

VTB Bank, a Russian bank, has partnered with Visa to launch a facial recognition payment solution. Vision, a contactless technology provider, is offering its…

The New Rules of Multi-Channel Retail Experience

The future of retail is cloudy. Downsizing, closing key outlets, and bankruptcy have become commonplace. In 2020 alone, 30 major retailers, including Century…

7 major turnoffs for online shoppers and how to fix them

by Brian McGlynn

Brian McGlynn, general manager of e-commerce at Coveo, lists out seven e-commerce turnoffs and why and how retailers need to eliminate them to improve the…

Back-to-school means back into stores

July 30, 2021

When it comes to back-to-school shopping, more than one third, 76%, of U.S. consumers plan to shop in a store which reflects a return to pre-pandemic shopping…

Consumers more loyal to retailers big on messaging

July 30, 2021

A good number, 75%, of consumers will spend more money with retailers that support digital and in-store experiences with messaging experts. More than half of…

Vera Bradley taps Zebra's Reflexis tech to tailor customer experience

July 30, 2021

Vera Bradley, a high-end women's apparel and accessories brand, is deploying Reflexis Appointments, a technology from Reflexis Systems, part of Zebra…