News & Media
How retailers can re-build consumers' confidence to shop in-store again
by Samuel Mueller — CEO, Scandit
Samuel Mueller, CEO and co-founder of Scandit, shares strategies on how retailers can re-build consumer confidence to return to stores again in the…
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Walgreens debuts 2-hour contactless delivery
May 10, 2021
Walgreens has launched another same-day delivery option, in this case with delivery under two hours, for more than 24,000 retail products on a nationwide basis.
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Dickies piloting AI-driven consumer experience for Chinese shoppers
May 10, 2021
Dickies, which sells durable workwear, is piloting a personalized fitting experiencing on Alibaba Group's Tmall platform in China.
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Study: Consumer digital mindset here to stay
May 10, 2021
A majority of consumer (81%) will maintain and may even increase digital usage once COVID-19 restrictions are gone, according to a FullStory study.
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3 customer acquisition strategies for post-pandemic retail
by Sai Koppala
Sai Koppala, CMO at SheerID, shares strategies to help retailers accelerate direct-to-consumer efforts and create a stronger connection with customers.
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EU startup debuts produce recognition software to smart stores
May 7, 2021
Pixevia, a European Union based startup specializing in artificial intelligence powered cashierless stores, has developed fresh produce recognition technology…
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Consumers jumping online for Mom's gifts this year
May 7, 2021
Despite the fact COVID-19 vaccinations are increasing, two-thirds of U.S. consumers (64%) are going online to buy Mother's Day gifts.
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DC market deploys GoTab order, payment platform
May 7, 2021
A Washington, D.C. marketplace has deployed a contactless ordering and payment approach that lets diners order ahead or scan QR codes at tables to choose meal…
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Amazon moves Prime Day to Q2
May 6, 2021
The annual Amazon Prime Day may take place in June this year though the e-commerce giant has not confirmed or announced a specific date.
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Macy employees score victory in push-back on self-checkout
May 6, 2021
Macy's employees have won a battle against the retailer's self-checkout technology as a labor arbitrator has determined workers must be provided commissions…
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HP extends HP Amplify to global partner ecosystem
May 6, 2021
HP Inc. is extending its global channel program, HP Amplify, to more than 1,350 online pure players, as well as omnichannel and brick-and-mortar retail…
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It's a bird, it's a plane ... it's Kroger's drone in Ohio test pilot
May 5, 2021
Customers ordering baby care products, children's medications or ingredients for S'mores from a Kroger supermarket in Centerville, Ohio may soon see a drone…
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Consumer spend won't change much this year, claims research
May 5, 2021
More than half of U.S. consumers (60%) expect a return to normality within the year and 56% are optimistic about the year ahead.
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Study: Shoppers want frictionless pay or they'll bolt
May 5, 2021
If a consumer can't choose their preferred way to pay, or has trouble swiping, that shopper is likely to bolt and go somewhere else to shop.
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Dollar General advances training to boost employee, customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The retail segment, while slowly climbing out from the effects of the pandemic, is now facing another critical issue: hiring and retaining staff. Dollar…
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US online grocery sales up 43% over 2020
May 4, 2021
The pandemic is clearly benefiting the online grocery segment with total U.S. sales for March 2021 up 43% compared to a year ago.
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Hughes recognized for business growth, achievements
May 4, 2021
Hughes Network Systems, LLC, a provider of multi-transport technologies and networks, has been named Fortinet's Service Provider Partner of the Year for its…
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Swedish pharmacy chain renews partnership with Revionics
May 4, 2021
Apotek Hjartat, Sweden's largest pharmacy chain, is continuing its five-year collaboration with Revionics, an Aptos company.
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Best Buy president stepping down in July
May 3, 2021
Mike Mohan, president and COO of Best Buy, is reportedly leaving the electronics retailer by mid summer. Mohan has been with the brand for 17 years and his…
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Amazon best in online experience, claims research
May 3, 2021
When it comes to online customer experience Amazon is way ahead of competitors, according to Conversity research data.
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