5 top ways smaller retailers can defeat Amazon

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, a partner and CMO with Chief Outsiders, lists out five specific strategies that small to mid-size retailers can adopt to beat Amazon. It's all…

Vaccine effort, stimulus boosting Macy's sales

April 6, 2021

The ongoing COVID-19 vaccination effort, as well as the most recent U.S. stimulus payments are proving beneficial to Macy's.

Amazon inventory strategies may drive physical presence expansion

April 6, 2021

Amazon is exploring potential physical retail locations to deal with unsold inventory but the strategies are on hold due to the ongoing COVID-19 pandemic.

80K retail stores will close by 2026, claims report

April 6, 2021

A UBS report predicts 80,000 retail stores will close in the next five years, which represents 9% of total stores.

How to create a 'post register zone' retail strategy

by Maria Mullen — Strategic Advisor, THinc Partners

The 'post register zone' is the first thing shoppers see and the last. It can make or break a shopper’s perception of your store, and should be managed…

Hudson launches vending concepts at American airports

April 5, 2021

Hudson, a travel experience retailer with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, has…

Consumers don't want multi-click e-experience, reveals report

April 5, 2021

A hefty majority, 70%, of consumers will leave an e-commerce site and jump to another e-tailer when a few clicks fail to return wanted results.

Furniture retailer expands finance option with contactless option

April 5, 2021

El Dorado Furnitue is deploying Versatile Credit technology to provide a contactless financing option to customers.

The future of customer experience must be extraordinary and experiential

Vaughan Edmonds, planner at Sense, explains why retailers must strive to offer extraordinary experiences as those experiences will drive an extraordinary…

Givaudan launches aroma kiosk for understanding consumer tastes

April 2, 2021

Givaudan Taste & Wellbeing, a a Virnier, Switzerland-based global company that provides products for taste, well-being, fragrance and beauty, has launched…

Ikea Malaysia store deploys vending for bags, snacks, spare parts

April 2, 2021

Ikea Malaysia has installed vending machines to offer snacks along with its blue bags and spare parts at its Mutiara Damansara store in an effort to reduce…

GameStop taps ex-Amazon leader for chief growth role

April 1, 2021

Elliott Wilke, a former Amazon.com Inc. leader, has been named chief growth officer at GameStop Corp.

Bridgestone continues on expansion route

April 1, 2021

Bridgestone Retail Operations (BSRO), which operates tire and automotive service centers, aims to beat its 2020 expansion of 52 stores by adding nearly 60 more…

Retail institute recognizes Ikea for self-checkout provided by Diebold Nixdorf

March 31, 2021

The EHI Retail Institute presented Ikea a "retail technology award europe 2021" in the new category of Best AI & Robotics Application as a result of a…

How AI will revolutionize the retail customer experience

by Michael Ouliel

Michael Ouliel, founder and CEO of BlackSwan Technologies, shares why he believes the untapped potential of retail artificial intelligence lies in…

Bracelet retailer taps Searchspring for personalizing shopper experience

March 31, 2021

Pura Vida Bracelets, an online jeweler that employs over 1,000 artisans, is deploying Searchspring's site search and merchandising technology to build…

PayPal debuts cryptocurrency checkout

March 30, 2021

PayPal is offering a checkout option using cryptocurrency called Checkout with Crypto for select online purchases at millions of global e-commerce sites.

UK grocer digital leader talks multi-brand, multi-channel CX approach

Sainsbury's is the second largest chain of supermarkets in the U.K., with 2,400 stores and an online presence. It pledges to customers it will continue to…

What Billy Beane can teach us about e-commerce logistics

by Jack Freeman

Jack Freeman, principal, Peakspan, uses the analogy of a book, "Moneyball: The Art of Winning an Unfair Game," to share insight on how retailers can win the…

Consumers plan to shop more in-store this year

March 30, 2021

A hefty majority of U.S. consumers, 78%, plan to stop more in-store as they're eager to get out of the house and want to interact with store associates and…