Amazon settles tip-related allegations regarding delivery employees

February 5, 2021

Amazon will pay more than $61.7 million to the Federal Trade Commission as a settlement related to agency allegations that it withheld tips from Amazon Flex…

Who wouldn't want a night at 7-Eleven playing video games?

February 5, 2021

Those who love to game, especially on the latest PlayStation 5 console, now have a unique gaming experience opportunity thanks to convenience store giant…

Payless taps Vtex to drive digital growth

February 5, 2021

Shoe retailer Payless is partnering with Vtex, a marketplace and e-ommerce solution, in a quest to drive digital growth.

Delivering on promotions: Why resilience is key to surviving growing online demand

Joe Farrell, managing director, EU Operations, at PFS, shares insight on why and how retailers should be capitalizing on the opportunities ahead and how…

Ulta Beauty doubles up on Black-owned brand support

February 4, 2021

Ulta Beauty aims to double the number of Black-owned cosmetic and beauty brands on its shelves by the end of this year and is putting $25 million into the…

B&H, Faytech team on digital touchscreen partnership

February 4, 2021

B&H Photo Video and Faytech NA are teaming up to offer Faytech brand digital touchscreens for displays and PC monitors on the B&H website.

The Human Factor in NPS Maximisation

Retailers today are spending 40% of their technology budget on digital transformation. The focus is on faster service and increasing conversion rates, and…

Amazon CEO Jeff Bezos stepping away into new role

February 3, 2021

Amazon CEO and founder Jeff Bezos, the world's second richest person, is moving into the role of executive board chair come Q3 and Andy Jassy is moving into…

Key 2020 holiday shopping takeaways: It’s imperative to adapt as customer expectations evolve

by Tara Bartley — Industry Marketing, Akamai

Tara Bartley, senior manager, industry marketing, and Ashitha Bhanu, industry marketing, Akamai, share Akamai data relating to the most recent holiday shopping…

Pandemic drives growth for online music retailer

February 2, 2021

The need to chill, relax and de-stress is a major factor in why one online music retailer enjoyed robust record growth in 2020.

UK shoppers missing the in-store retail experience

February 2, 2021

When it comes to in-store retail activity, a majority, 74%, of U.K. shoppers, are missing the physical brick-and-mortar customer experience.

Pandemic isn't thwarting love spend this Valentine's Day

February 2, 2021

While the COVID-19 pandemic has greatly changed consumer buying activity and disrupted daily life, it's not going to stop consumers from expressing their love…

How to monetize DOOH advertising with self-service devices

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Marketing and media advertising leaders at Redbox, Coinstar and Five Star Food Service shared insight on how their enterprises are deploying a monetization…

4 retail strategies for an uncertain future and the technologies to support them

by Christian Nascimento — Vice President, Product Management, Strategy, Comcast Business

Comcast Business VP of product management and strategy Christian Nascimento offers up four strategies for retailers striving to meet and exceed consumer needs…

United Natural Foods taps Walmart veteran as SVP/produce

February 1, 2021

Don Wenninger United Natural Foods Inc. has named Dorn Wenninger senior vice president of produce, according to a press release.

China consumer spend to double in 9 years

February 1, 2021

China consumer spend will more than double by 2030, hitting $12.7 trillion, according to a Morgan Stanley analyst report.

How retailers can optimize the cloud strategy to boost profit

by Eric Troyer

Eric Troyer, CMO at Megaport, explaisn why retailers, given all the industry disruption, need to leverage a multicloud infrastructure over software-defined…

Mobile Apps Extend Convenience of Bill Payment Kiosks to More Customers

While bill pay kiosks have grown in popularity – both by deployers and users – utilities want additional ways to ensure more on-time payments and to enhance…

How automation can help retailers digitally transform in the new year

Venu Kannan, global vice president, Domain and Applications Practice, UiPath, maps out reasons why retailers should be seriously considering automation to meet…

Belk department store chain filing for bankruptcy

January 29, 2021

North Carolina-based Belk, a department store chain, plans to file for Chapter 11 bankruptcy in an effort to eliminate $450 million in debt.