Electronic Shelf Label market to reach $2.4B

January 18, 2021

The electronic shelf label market is expected to reach $2.4 billion by 2027, according to a report by Valuates Reports. It is also expected to grow at a…

QR code regains spotlight for remote bill pay

by John Minor

John Minor, chief product officer for PayNearMe, shares his knowledge and expertise on QR codes and why the often forgotten marketing tool is now one of the…

Homesourcing: A new customer care model for beyond the holidays

by Lance Rosenzweig

Support.com President and CEO Lance Rosenzweig explains why today's rapidly changing e-commerce landscape requires a flexible approach.

Using chat to engage and serve the retail customer

by Pat Shea — Editor, NetworldMedia

Hannes Van Rensburg, chief commercial officer for Clickatell's, offers insight on chat commerce and its potential impact on payments.

MedAvail installs self-serve pharmacy kiosks in Michigan

January 15, 2021

MedAvail Holdings Inc., a technology-enabled retail pharmacy company providing pharmacy services in Medicare-focused clinics, opened its hub pharmacy in…

E-commerce golf club retailer utilizes self-serve kiosk

January 15, 2021

Cadi, an e-commerce provider of golf clubs that utilizes an unattended kiosk that enables golfers to engage in a "try-before-you-buy" on-course product demo on…

Seize the new year with 6 lessons from the COVID-19 holiday rush

Mike Chou, director of business development at Harbor Retail, shares six lessons retailers can learn from the COVID-19 impact on the 2020 holiday sales season.

Impulsify, Shift4 partner to expand self-pay retail option

January 14, 2021

Impulsify Inc. and Shift4 Payments are teaming up to integrate Impulsify's self-pay retail technology with Shift4's contactless payments.

Holiday sales spur brighter outlook for Lululemon

January 14, 2021

Consumer activity during the recent holiday sales season has Lululemon expecting higher earnings and sales in its fourth quarter.

YSL debuts customer lipstick making experience

January 14, 2021

Come this spring consumers will be able to create their own lipstick shade right at home, courtesy of an innovative system from Yves St. Laurent.

A new type of retail stimulus: POS offerings that reshape purchasing behavior

by Andrew Rostami

Andrew Rostami, president of Citizens Pay, shares insight on how modern point of sale programs, that embed financing, are essentially a stimulus program…

Walmart testing smart cooler grocery delivery

January 14, 2021

Walmart will start testing a grocery delivery program that involves a smart cooler at a customer's home.

New Mexico DMV tests vehicle registration kiosks at 2 Albertsons

January 13, 2021

New Mexico's motor vehicle department has deployed self-service kiosks at two Albertsons locations in Albuquerque on a test basis that allows customers to…

Bolivia pharmacy chain taps Zebra's Reflexis Systems to modernize store audits

January 13, 2021

Farmacorp, one of Bolivia's biggest pharmacy chains, is deploying Reflexis Q-Walk, a store audit mobile solution across 100 locations to streamline on-site…

NCR acquires Freshop for POS software platform

January 13, 2021

NCR Corp. has acquired grocery e-commerce provider Freshop and plans to integrate it into its enterprise POS software platform.

Hudson to install Amazon self-checkout technology at Dallas airport

January 12, 2021

Hudson, a travel experience provider with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, has…

Evaluating the viability of AI in the workplace

by Christa Martin

Christa Martin, a Chief Outsiders CMO, offers up insight on deploying AI and how enabling AI allows retailers to remain agile and reach new heights in…

A look beyond micro markets in unattended retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Panelists from a range of industry backgrounds brainstorm the future of unattended retail in light of the pandemic, technology and greater consumer demand for…

Men, women not so different when it comes to shopping behavior

January 12, 2021

Over two-thirds of men and two-thirds of women do the majority of their shopping online and more than two-thirds of men and women are using their smartphone…

Home furnishing retailer drives efficiency, boosts customer experience

January 12, 2021

RC Willey Home Furnishing is improving efficiency and boosting the customer experience after swapping a legacy EDI system with ecUtopia, TrueCommerce's…