Hostess launches online goodies store in time for holiday shoppers

December 4, 2020

Is there someone on your shopping list that loves HoHos? Or Twinkies? Then a tree ornament or COVID-19 mask might be a welcome gift this season.

Vector Capital acquiring CX services player Mood Media

December 4, 2020

Mood Media, which offers in-store audio, visual, social, scent, messaging and mobile services, is being acquired by private equity firm Vector Capital.

Belk puts unexpected surprise into online holiday shopping experience

December 4, 2020

Belk is surprising more than a few online holiday shoppers this holiday season with a "Verry Merry Surprise" program that awards a gift card to a customer each…

Expecting the unexpected: The final stretch of 2020 for online retail

by Art Goldman

Art Goldman, retail expert and chief financial officer of DK Hardware, shares his thoughts on the remainder of 2020 and how a customer-centric approach, based…

How product data can boost customer relationship, after-sale CX strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In a free one-hour webinar Blustream CEO Ken Rapp maps out an invaluable customer experience strategy tied to the all-important product purchase data.

7-Eleven mobile wallet offers contactless payment option

December 3, 2020

Convenience store chain 7-Eleven has introduced the 7-Eleven mobile wallet, a contactless way for customers to pay at participating U.S. stores.

5 questions for ensuring mobile technology success in retail

by Peter Sciara — Senior Mobile Solutions Arhchitect, Stratix Corporation

Peter Sciara, mobile solutions architect at Stratix, offers up five questions retailers should ask themselves to make sure the mobile tech retail strategy will…

Walmart removes free shipping minimum for Walmart+ members

December 3, 2020

Walmart is delivering an early Christmas gift to its Walmart+ membership in eliminating the $35 shipping minimum for online orders.

NRF report: Pandemic driving 'most challenging time' for retail

December 3, 2020

The ongoing COVID-19 pandemic is making this year's holiday season one of the most unusual and most challenging in retail's history, according to National…

HotSchedules launches global brand Fourth

December 2, 2020

HotSchedules, a technology and services provider for the hospitality and restaurant industries, is now operating under a unified global brand called Fourth and…

Sidestepping survival mode: How to ease shopper anxiety, spending suppression

by Richard Piper

Richard Piper, business development director at Webloyalty, shares insight on how retailers can shape how a consumer will act at their online storefront by…

Blendid teams with Jamba on robotic smoothie maker in Walmart store

December 2, 2020

Blendid, an autonomous, contactless robotic kiosk that offers fresh smoothies, has teamed with Jamba to introduce a co-branded kiosk at a Walmart in Dixon…

Car Keys Express introduces car key vending machine

December 2, 2020

Car Keys Express, a provider of automotive key replacement, has announced Keys Now!, a fully automated vending machine that uses imaging and cutting technology…

Hughes Positioned as a Challenger in 2020 Gartner Magic Quadrant for Managed Network Services

Hughes also distinguished as a leader on the 2020 Frost Radar for North American Managed SD-WAN Services

Navigating the new normal and challenges facing retailers this holiday season

by Rachel Mauck

Rachel Mauck, vice president and director of client management for Posterscope USA, shares insight on why Out Of Home (a one-to-many, mass medium) is one of…

Stratacache hires consumer experience veteran Erkki Rajamaki

December 1, 2020

Erkki Rajamaki Stratacache has named Erkki Rajamaki director of business development for Canada, a 13-year digital signage and consumer experience…

Charleys testing Walmart locations

December 1, 2020

Charleys Philly Steaks launched a pilot test with Walmart Tuesday when it opened inside a Walmart in Columbus, Ohio.

Partech adds FreedomPay payment gateway for Brink POS

November 30, 2020

Partech Inc., a provider of point of sale software and integrated technical solutions to the restaurant industry, has added FreedomPay as a payment gateway…

Industry loses e-commerce pioneer Tony Hsieh of Zappos

November 30, 2020

Tony Hsieh Tony Hsieh, the magnanimous entrepreneur who revolutionized shoe retail with Zappos.com, died as a result of a house fire at the age of 46…

Saks Off 5th taps Klarna for flexible payment option

November 30, 2020

Saks Off 5th is teaming with payments provider Klarna to offer customers a "buy now, pay later" solution at checkout.