News & Media
Transforming brick and mortar to create personalized customer experiences
by Audwin Cash — SVP, Atrius Enterprise Solutions
Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands, writes that despite the challenges facing retailers, there is an opportunity for stores to…
read now
Retail sales continue on recovery path, albiet a bit slower
August 17, 2020
Retail sales are continuing to recover, though July was not at the same pace as June, which indicates a "positive step in the right direction," according to…
read now
Australia convenience retailer taps Reflexis tech to simplify store operations
August 17, 2020
EG Group, a fuel and convenience retailer, is deploying Reflexis technology in 540 sites in Australia to boost task execution on the staff level and simplify…
read now
Online retail growth in U.S. hits a new low point
August 17, 2020
Online retail growth, in the U.S. has hit its lowest level since the start of the COVID-19 pandemic, early April, according to Emarsys data.
read now
Japanese consumers shifting from cash to electronic payments
August 14, 2020
Japan is experiencing a digital growth shift in regard to consumer spending, with shoppers moving from cash payment to card payment.
read now
Curbside pickup is here to stay so it's time to make it work better
by Brian Donnelly — Marketing Director, LivePerson
Brian Donnelly, marketing director at LivePerson, shares that winning retailers will be those which offer consumers a seamless, convenient curbside pickup…
read now
Circle K piloting contactless experience at Arizona store
August 14, 2020
Convenience brand Circle K is deploying technology from Standard to offer customers a touchless, autonomous checkout technology.
read now
Walmart, Instacart team on delivery partnership
August 13, 2020
Walmart and Instacart are teaming up on a pilot delivery strategy to provide same-day grocery delivery in the U.S..
read now
Last Blockbuster store transforms into temporary living experience
August 13, 2020
The last Blockbuster store in the world, situated in Bend, Oregon, is now serving as an Airbnb residence for local residents.
read nowTravel retailer taps Oracle cloud tech to boost customer experience
August 13, 2020
The Marshall Retail Group, a leading travel retailer in airports, casinos and resorts, is deploying Oracle Retail Xstore Office Cloud Service with the help of…
read now
Cannabis technology provider anna to roll out in 2 Colorado dispensaries
August 13, 2020
Anna, a cannabis technology provider, will roll out in two Colorado cannabis dispensaries this week: Strawberry Fields in Pueblo and Starbird in Southeast…
read now
Driving brand loyalty, customer engagement post COVID-19: Why digital marketing, omnichannel execution is essential
by Marty Armstrong — Founder, Armstrong Advisory Services
Marty Armstrong, founder and CEO of Strong Arm Advisory Services, shares insight on critical digital marketing and omnichannel execution considerations, that…
read now
Key to retailers’ success post-COVID-19: 4 necessary customer experience practices
by Kelly Ungerman — partner, mckinsey
Kelly Ungerman, senior partner at McKinsey & Company, explains how the 'new normal' of retail and business is forcing a rethinking of what customer care means.
read nowCashierless store technology startup raises $1M+
August 12, 2020
Pixevia, a retail automation company, has attracted €1 million ($1.17 million) in investments from venture capital firms Iron Wolf Capital, Open Circle…
read now
Yankee Candle teams up Ordergroove on subscription strategy
August 12, 2020
Yankee Candle is partnering with Ordergroove, a relationship commerce provider, to offer a subscription program to customers.
read now
Macy's expands Style Crew ambassador program
August 12, 2020
Macy's is expanding its Style Crew ambassador program to fashionistas across the U.S.
read now
Softtek launches digital sales services for retail sector
August 11, 2020
Softtek announced the launch of its digital sales services to help retail organizations optimize the sales cycle, deliver an optimal customer experience and…
read now
Digital driving big changes in consumer payment trends
by Pat Shea — Editor, NetworldMedia
A Visa Back to Business global study reveals small businesses and consumers that may initially been reluctant to adopt digital technology are now embracing it.
read now
Brick-and-mortar retail alive and well: Cohesive omnichannel strategies a must for success in post-COVID-19 world
by Jed Danbury — VP Sales, Computop
Jed Danbury, vice president, Computop, explains why retailers striving to develop a true omnichannel approach must bolster and support physical stores. And…
read now
Dollar Tree, Family Dollar reverse mask policy for third time
August 11, 2020
In early July, Family Dollar and Dollar Tree stores stated that facial masks were to be worn by vendors, employees, and customers in light of the ongoing…
read nowFeatured Vendor
As the largest independent services provider in North America, Burroughs delivers comprehensive lifecycle management for the full range of payment and transaction automation, unattended self-service technology, robotic automation systems, and other connected IoT devices through our integrated Burroughs Digital Platform.
Subscribe
Get the latest news and resources from Retail Customer Experience.
Recent Posts
