Digital shopping spurs sales for Target

April 28, 2020

Despite the ongoing COVID-19 pandemic Target is seeing healthy same-store sales with April's figures climbing 5% compared to a year ago despite a double digit…

Mandating masks in stores isn't proving to be easy

April 28, 2020

Retailers and essential businesses serving the public during the ongoing COVID-19 pandemic are increasingly asking customers to put on a mask while shopping…

Personalized commerce paying off for retailers, reveals study

April 28, 2020

The more personal the better for both the consumer and the retailer.

Retail customer personalization requires commitment and perseverance

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The quest to personalize the customer experience isn't easy and it can't be done in quick fashion. But Garin Hobbs, a director at Iterable, which has worked…

Small businesses prepare for second chance at SBA loans

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Businesses that lost out on the first round of funding from Small Business Administration loans, for relief from the coronavirus pandemic, have been given a…

COVID-19 highlights importance of connected experiences

by Calvin Carter — CEO, Bottle Rocket

Calvin Carter, CEO and founder of Bottle Rocket, explains why a "connected customer" strategy is now even more important than ever given COVID-19 and its…

2019 U.S. Carrier Managed SD-WAN LEADERBOARD

AT&T, Hughes and Verizon retain top three share positions; CenturyLink advances to fourth position

House approves additional $484B in COVID-19 funds for small businesses, testing, hospitals

April 24, 2020

The U.S. House of Representatives on Thursday approved $484 billion in aid to small businesses, testing and hospitals struggling from the coronavirus pandemic…

8 Ways HP Engage Go Enables Easier Selling

Discover 8 ways the HP Engage Go enables easier selling.

Presented by HP Inc.

Stand Out Or Blend In With The Sleek, Contemporary HP Engage One

HP sought to elevate this experience by redefining the customer experience through a versatile, reliable, and beautiful point of sale system.

Presented by HP Inc.

Assessing COVID-19's impact on consumer shopping, customer habits

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The global coronavirus outbreak is changing retail, and the customer experience, unlike any other industry disruption. It's also changing how consumers will…

New car buyers prefer advisers to kiosks

April 24, 2020

New car buyers overwhelmingly prefer dealing with advisers over self-service kiosks when seeking service work, according to a March poll of more than 24,00…

Target extends worker pay enhancements, benefits in response to COVID-19

April 24, 2020

Target is extending its temporary $2 an hour wage increase through May 30, as well as free back-up care and a 30-day paid leave for those 65 and older…

NYC expands contactless pay options for parking kiosks

April 23, 2020

The New York City Department of Transportation wants to discourage cash payments at city parking meters and encourage contactless payment by smartphone…

Global outdoor advertising to reach $54B by 2024

April 23, 2020

The global outdoor advertising market will reach $54.13 billion by 2024, according to a report by ResearchandMarkets. It will also grow at a compound annual…

3 solutions to CARES Act problems

by John Pepper — CEO, Boloco

Boloco CEO John Pepper describes several problems with the CARES act and proposes ways to fix them.

What consumers want: Personalization, attention, great experience

April 22, 2020

Consumers value personalized customer service, attention from a brand and a great retail experience, according to Gladly's 2020 Customer Expectations Report.

Consumers fearful of economic future, reveals COVID-19 impact report

April 22, 2020

A hefty majority of consumers worldwide, 77%, are fearful about the economic future and just over half report incomes are compromised as a result of the…

US Senate approves $484B to shore up COVID-19 aid to businesses, hospitals

April 22, 2020

The U.S. Senate passed a $484 billion Tuesday to provide additional aid for small businesses and hospitals to address the current health and economic crises…

The cost of a queue: How much revenue are you losing to lines?

by Simon Hedaux — Co Founder, ReThink Productivity

Simon Hedaux, founder and CEO of Rethink Productivity, explains that while there are some exceptions most consumers don't like to wait online to purchase or…