To boost the customer experience increase departmental collaboration

by Joe Schultz — Vice President of Sales, Harbor Industries

Joe Schultz, vice president of sales at Harbor Retail, explains why to be successful retailers need to build a sense of collaboration and camaraderie and…

Mastercard to tokenize Amazon transactions

June 19, 2020

Mastercard Inc. is rolling out a program to boost transactions on Amazon, as customers in 12 countries across the Americas, Europe and the Middle East will now…

Networld Media employees honor late founder Alan Fryrear

by Cherryh Cansler — Editor, FastCasual.com

Alan Earl Fryrear, co-founder and chairman of Networld Media Group, died at the age of 81 on June 10, 2020.

Apple reopening NYC stores this week

June 18, 2020

Apple Inc. is re-opening its New York City stores this week but shoppers will need to make an appointment as walk-ins are not welcome.

Target makes starting wage $15 to support workers during pandemic

June 18, 2020

Target is boosting its starting wage to $15 a bit earlier than expected in a quest to help support employees during the ongoing COVID-19 pandemic.

NRF: Sales improvement is an encouraging sign

June 18, 2020

The bump in retail sales last month is "encouraging news," according to the National Retail Federation, and the focus now must be on keeping retail stores open…

Some shoppers excited to get back to shopping, some are nervous

June 17, 2020

Depending on the region, U.S. consumers are either most excited to get back into retail environments while others are admittedly nervous about the prospect.

What do Gen Z shoppers really want?

by Mike Roberts — Chief Creative Officer, Green Room Design

Mike Roberts, chief creative officer at Green Room Design, a brand and retail consultancy, maps out what Gen Z consumer are all about and the experience design…

Retail sales on very healthy rebound track

June 17, 2020

Federal figures regarding retail sales reveal consumers are busy, busy, busy shopping at this point in the wake of the coronavirus pandemic.

Amazon launches an assistant to help with employee social distancing

June 17, 2020

Amazon, in a quest to keep employees healthy, is using a newly developed assistant technology to help workers adhere to social distancing rules.

COVID-19 quashes automated c-store Bodega

June 16, 2020

Stockwell AI, a company launched in 2017 as Bodega that raised at least $45 million for its app controlled vending machines, has fallen victim to COVID-19…

The PT2600 Wide Screen POS Terminal Makes Great Customer Service Simple

The PT2600 Wide Screen POS Terminal Makes Great Customer Service Simple

Selling behind a mask: Connecting while social distancing

by Liz Cichowski — President, Learning Means Business, Inc.

Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc., offers up tips for helping retail associates engage…

TRAX Analytics deploys smart airport restrooms at Hartsfield-Jackson Airport

June 16, 2020

TRAX Analytics, an IT solutions provider for airports, has deployed its smart restroom solution throughout the Hartsfield-Jackson Atlanta International…

Walmart goes self-checkout at Arkansas store

June 15, 2020

A Fayetteville, Arkansas Walmart store is deploying self-checkout counters to provide a quicker transaction experience as well as a safer one for consumers in…

Walmart launches marketplace with Shopify partnership

June 15, 2020

Walmart and Shopify are partnering on the retailer's newest selling platform called Walmart Marketplace.

DIY efforts, recreation activity driving auto product sales

June 15, 2020

Warm weather, stay-at-home mandates and social distancing is proving to be a win for those selling automotive products as consumers are busy with DIY projects…

Impulsify designs unattended retail markets for apartment buildings

June 12, 2020

Impulsify Inc., a retail technology provider, has been contracted to design self-service Grab-and-Go markets for six apartment communities on the East Coast…

Pivoting to meet immediate demands in the QSR, fast casual industry while planning for the future

Julie Hoffman, travel and hospitality head of industry for Adobe, shares valuable insight on how QSRs and fast casual brands can not only hurdle challenges in…

Automated retail veteran develops small footprint kiosk for impulse sales

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosk veteran Eduardo Alvarez has developed a concept building and operating small footprint kiosks in high traffic locations that do not typically have a lot…