Pivoting to meet immediate demands while planning for the future

Restaurants, retailers and pretty much every business enterprise are facing a slew of challenges in light of the COVID-19 pandemic. Hear how Adobe industry…

Solving the intent data problem with journey management

by Mark Smith — President, Kitewheel

Mark Smith, president at Kitewheel, says retailers are swimming in customer data for creating fairly detailed customer profiles. And, with the right analytics…

Navigating COVID-19: Retail coming back strong, new challenges ahead

In this week's HP-sponsored podcast on how COVID-19 is impacting retail, Retail Customer Experience contributing podcast host Bradley Cooper shares insight…

Presented by HP Inc.

The long-term impact COVID-19 will have on attitudes toward e-commerce

by Richard Piper

Richard Piper, business development director at Webloyalty, shares how retailers, in the wake of COVID-19, has a big task ahead: thinking about the long-term…

Social distancing births marketing opp for retailers, restaurants

May 27, 2020

Mandated social distancing requirements during the ongoing COVID-19 pandemic has ignited an innovative marketing strategy for restaurants and clothing…

SMBs optimistic on recouping losses due to COVID-19

May 27, 2020

More than half of small retailers, 68%, believe they will be able to recoup the financial loss brought on by COVID-19 and related mandatory shutdowns over the…

Consumer financial concerns not subsiding

May 27, 2020

The COVID-19 pandemic has more than a quarter of U.S. consumers worried about making payments and nearly half, 43%, are delaying large purchases given the…

TJ Maxx, Marshalls, Home Goods prepping to re-open last phase of stores by month's end

May 26, 2020

TJ Maxx, Marshalls and Home Goods stores are on track to re-open remaining company-owned locations by the end of June and expects to encounter big consumer…

Consumer stimulus monies spend goes beyond essential needs

May 26, 2020

Consumers are spending the stimulus monies provided by the federal government due to the economic fallout from COVID-19 on non-essential items and retailers…

DOOH keeps small business alive during COVID-19

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Many small businesses are hurting due to COVID-19 restrictions. Some DOOH vendors, however, are helping them stay alive by offering free DOOH advertising to…

LG intros COVID-19 line of digital signage solutions

May 26, 2020

LG Business Solutions USA has introduced its Health Protocol Solutions series to offer information on policies, sanitation procedures and other real-time…

Changing habits of a lifetime: why online retailers must support the vulnerable and elderly more than ever before

Conor McGrath, head of UK and Nordic Clients at parcelLab, shares why UK retailers UK retailers that have introduced new measures to help vulnerable shoppers…

Citcon, Tulip enable QR code payments and luxury, fashion retailers

May 22, 2020

Citcon, a Santa Clara, California-based mobile payment platform, is partnering with Tulip, an in-store mobile application provider, to enable QR code payments…

Navigating the new retail experience: A world of change

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why experimentation and flexibility is key to retail success.

Shopify rolls out banking, pay later, local delivery options for merchants

May 21, 2020

5 things retailers can do to stay competitive in the ever-changing world of retail

by Maria Topken

Maria Topken, vice president, client leadership, at Brandience, shares five strategic steps retailers should take to stay competitive and why retailers should…

Target earnings reveal sales spike as shoppers are buying more each trip

May 21, 2020

The COVID-19 pandemic brought challenges for Target but the retailer's first quarter earnings reflect it also brought spikes in sales.

Fashion, computers, health items top of mind for consumers

May 21, 2020

The advent of COVID-19 is not only changing consumer shopping habits but also what they're looking to buy, according to ViaBill research data.

Don't miss: Live webinar focuses on the digital screen strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers, in the quest to grab customers' attention and engage, need to know if digital screens are doing a good job as content placement, data and design are…

Pier 1 Imports initiates liquidation phase

May 20, 2020

Pier 1 Imports is seeking court approval to liquidate stores, once they re-open in the wake of COVID-19, after months of trying to find a buyer.